Firstcry.com
- Package not delivered Closed
Parul Yadav filed this complaint against Firstcry.com on Sep 11, 2023
This complaint is for not taking the follow up of my delivery related case by firstcry.com & I kept chasing for my parcel delivery since **th August ****. Everyday, I talked with their executives & even a supervisor named Chetna but no one bothered to take my concern seriously. Yes, it has impacted on me & wasting the whole time & energy. At the end, they cancelled my order without discussing anything & I kept waiting for *-* days just to get the parcel delivery. Their executives made false promises & assured about this failed delivery. I am a prime member of this firstcry.com & I never expected such type of poor customer journey from such brand. Order details are:
customercare@firstcry.com
Order Number : *******RFYC**A***
Order Placed : Tue, **th Aug **, **:** PM | * Item
Order Status : Shipped
Order Total : ****.**
Pampers All round Protection Pants, Extra Large size baby diapers (XL) *** Count, Lotion with Aloe Vera (Packaging May Vary)
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Damages for loss and agony
Firstcry.com
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
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