File a Complaint against Firstcry.com
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Firstcry.com
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How to resolve Firstcry.com complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Firstcry.com?
If you are not satisfied with Firstcry.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Firstcry.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Firstcry.com
But before filing a complaint, you should
a. Contact the customer support of Firstcry.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Firstcry.com - Late Delivery of Product and Refusal to Return it Open
I purchased a product from FirstCry.com on **st October for Rs.****. It was a jacket for my son. I needed it for my holiday for which i was travelling on **th October (attached proof) until **th Nov (can share proof but unable to upload docu...
Nov 12, 2024 by Shabnam
Firstcry.com - Wrong Product Delivered and Refund Request Denied Open
I ordered a product from FirstCry (Order ID: ********VQE****AEA). I purchased a ***-piece unicorn coloring set but received a completely different product — a console game — which is not similar in any way, and the prices don’t match eith...
Oct 01, 2024 by Sandhya Mahalingam
I have placed an online order with Firstcry.com. Out of items I have ordered , I returned some of the items because of size/fitting issue. The delivery partner collected the returned items from my house and after carefully inspecting the items ...
Nov 24, 2023 by Ritesh kumar
Firstcry.com - Didnt received my refund Closed
I had ordered combo of * flash right laminated cards fruits vegetables nd animals from.first cry app but when I received the cards its not laminated so I return all product to Fristcry bt after returning the product they are not refunding my a...
Oct 29, 2023 by Taskin Hadi
Firstcry.com - Item status is showing delivered but product is not delivered yet Closed
I have placed placed * order is firstcry website but * of them are showing as delivered but products are not received yet...
Oct 03, 2023 by Swaroopa Sharma
Firstcry.com - Package not delivered Closed
This complaint is for not taking the follow up of my delivery related case by firstcry.com & I kept chasing for my parcel delivery since **th August ****. Everyday, I talked with their executives & even a supervisor named Chetna but no one both...
Sep 11, 2023 by Parul Yadav
Firstcry.com - Return pickup is not done Closed
order ID .********PEMFB**D*B done on **th July **** is delivered and i am not satisfied with the product of what the description is and done the return. Return is accepted and return pickup is initiated but it never happened. They are keep on t...
Aug 28, 2023 by Naveen Elikatti
Firstcry.com - False information provided at website now company not taking the product back Closed
Hi , We had ordered baby bottle for * month plus . but after opening the package we found that the nipple size is not even suitable for a * year old kid. How am I supposed to use it for my kid who is * months old , if she chokes or anything ...
Aug 23, 2023 by RAJ KUMAR DAMANI
Firstcry.com - Refund Closed
There was an order from October ****. I returned two items from that and received a refund for them. I placed new order in March ****. The company canceled my fresh order and refunded the amount after deducting the cost of two items that I retu...
Mar 21, 2023 by Sanjeev Arora
Firstcry.com - Pickup not done no replacement Open
Firstcry has blocked our money by not providing a replacement request. I have been checking with their team for around ** days now but no help from them. The replacement was made for the product for which their assembly team confirmed a replace...
Mar 01, 2023 by Sahil Kalra
Firstcry.com - PACKAGE NOT DELIVERED Closed
I HAVE ORDERED ON ** JANUARY . THEY HAVE POSTPONED DELIVERY DATE MANY TIMES . AND AT LAST THEY CANCELLED MY ORDER WITHOUT MY PERMISN. THEY HAVE DELIVERED MY MANY ITEMS BEFORE ALSO ON THAT SAME ADDRESS AND NOW NOT DELIVERING THE LAST PRODUCT ,T...
Feb 08, 2023 by DILIPSINGH
Firstcry.com - Package not delivered since 10 days Open
Ordered Diapers worth ****/- with order no - ********NIY****B**. Order date - **th Dec **** Expected date of Delivery = **th Dec **** Have not received the product till **th Dec **** and the delivery partner tells a lie that we are not ava...
Dec 30, 2022 by Ameen
Firstcry.com - Money deducted with order not placed Open
Money was deducted but due to technical problem order was not placed...
Nov 09, 2022 by Avneet Kaur
Firstcry.com - Package not delivered Closed
I ordered FunBlast EVA wooden finish floor puzzle Brown * quantities costing Rs.****.** on **th September **** with order ID *******GJB*CD**D*. Their system has been showing the product is out for delivery from *st October. I can't even cancel ...
Oct 12, 2022 by PRAMIL RANJAN SUTAR
Firstcry.com - Product missing Closed
have recently ordered * products all in the quantity of * from first cry . I have * out of ** but have not received * tshirt. It was prepaid order . I raised complaint on firstcry through their app and the response which I got is that they hav...
Jul 25, 2022 by Swati khanduja
Firstcry.com - Package not delivered Open
Dear Voxya Team, I have placed order (Order#*******ENMEDFDABD) on **st Aug and expected delivery date was *th Sep **** and till date there is no action or proper response from Customer Service assistance. for each and every email their respon...
Sep 14, 2021 by Syed Sharjeel Yawar
Firstcry.com - Cheating with customer money and time Closed
I have returned the product to the delivery agent during return pickup. It is more than half month and refund is not initiated. I had multiple calls with customer care on this and they are simply saying that it has been escalated to the necessa...
Jan 28, 2021 by Ratnakranti Silla
Firstcry.com - Refund Fraud Open
I ordered few things from firstcry and then returned it. Pickup guy pickedup everything and i haven't received my refund yet. After complaining various time they say we haven't received your product. In this case who should bear the loss??? ...
Jan 14, 2021 by Sukhmeet Bhatia
Firstcry.com - SHIPMENT NOT DELIVERED Open
Sir I have palce an order for my baby on ** Oct ** having order id ********PHZAC*D*DD. Suddenly on **th October it's showing delivered but it didn't delivered. I have complaint regarding this with request ID ********. But issue didn't resolved ...
Nov 06, 2020 by Hansraj Soni
Firstcry.com - Product broke down in 2 weeks Open
Purchased "babyhug happy hippo tricycle with canopy" tricycle for my daughter's *th birthday. With very low usage by my daughter, tricycle's handle got broken down from main frame even though my daughter is just ** Kgs in weight. I filed compla...
Aug 28, 2020 by Roshan Thomas
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