Myntra
- No Refund on Wrong Shirt Delivered Open
Ankit Jindal filed this complaint against Myntra on Aug 03, 2022
Order No – **********************
I have ordered a Black Peter England Shirt which was delivered to me in different colour Dark Green on **th July. I had raised the exchange request on app for which I received a message that 'there is no pickup service for this product and you have to self-shipment for return and will receive email confirmation on the same along with asking for bank details to refund the amount'.
I had made the courier service arranged on **th July **** and the product was returned to the Myntra Delhi warehouse on **th July **** via DTDC courier service having transaction tracking id #Z********.
Since the unfortunate day of the self-shipment, i haven't received any update from Myntra or its customer care on the refund or if they have received the package. I have been continuously calling up the support team and engaging with them through the mobile application and repeatedly shared the transaction tracking id of the DTDC courier.
Since **th July ****, I have been told one thing wait for *-* days and receive a message that the issue is resolved whereas, in reality, they do not have any clue what is happening.
This is so frustrating to wait for an update of hard-earned money being lost in the purchase of an item that has not been received.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Myntra
Resolved
Frustrated? File a Complaint
Asus
"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
Leela Sai M Guggilam
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