- No Proper response from Eureka Forbes Closed
I am a new customer to Eureka Forbes and purchased below * products on **th June ****....
The reason for raising this complaint is, I have tried reaching customer care,social media and Eureka forbes sales rep and *st escalation contact Deepa.Customercare@eurekaforbes.co.in and *nd Escalation contact email@example.com
but none has solved the mentioned issues at all and I am fed up with all those delayed replies and no solution so far....
I am afraid of how I am going to deal with products in the coming years. The way customer support is functioning.
The sales rep who was responsible is unable to help me out(not sure if sales reps are supposed to respond to customers once products are sold).
*)I am trying to login to Eureka forbes app(Android) but it says no products under my number where as softener and aqua guard are registered under my number
*)I was told the Aquaguard are under warranty of Lifetime service free and made us to buy in hurry.(as offer is valid for only couple of days)-**k
*)I was told the Softener is under * years free service warranty made us to buy in hurry.(as offer is valid for only couple of days)-**k
*)Also I am following up with a demo for the vacuum cleaner but no one has responded.
*)Coupon worth *k is to be received out of which I have received *k.
Are you brand?
Are you Lawyer?
Replace / Fix problem
Damages for loss and agony
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
Even after one week, of reporting the fault remains unattended....
Jul 12, 2022 by Mr SURESHKUMAR K
I have been chasing Eureka Forbes to get free service done for my split AC which lies within * year of permissible time to avail free company provided service. It's been a week that technician is not visiting my place and i have to follow-up wi...
Sep 30, 2021 by Khushboo Sharma
Purchased Eureka Forbes Robo Vac and mop on **st May **** via company sales person in Hyderabad. The machine has spoilt in just less than ** days and we have raised our first complaint immediately on **th May ****- complaint no. ********** foll...
Jul 14, 2021 by Kala Praturi
We had purchased Forbes Robo VAC N MOP from Eureka through company appointed sales executive under ** days money refund scheme vide ref. Invoice No. I*********** dated **th October **** (sales executive ID NO. *******) Due to not meeting expect...
Feb 09, 2021 by Ankush Shukla
I had ordered a vaccum cleaner worth ***** from Eureka Forbes online.I had a damaged product ,they are not taking the product back...
Dec 02, 2020 by Boddukolla jacinth