ZoomCar
- My kyc didn t complete and profile got rejected Because of that i can t take that ride Open
Karthik Kumar filed this complaint against ZoomCar on May 11, 2024
Hi,
I had booked the ride on ** May **. While booking itself ask us to pay the money so i paid. It didn't ask anywhere like. Paying before we should complete the KYC. This is the first time I using this app.
After booking during KYC my profile got rejected and i didn't take that ride. I tried to reach out customer care but they didn't answer and i was helpless. I raised the ticket to that team and i didn't get the update
So please help me to resolve this issue.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
ZoomCar
Resolved
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