Air India
- Charged for Extra Luggage Not allowed to Board the Flight Closed
Suma S filed this complaint against Air India on Mar 15, 2024
My travel date was **th March ****. Flight *.** AM Mumbai to Mangalore. I was issued a Boarding Pass and checked in my luggage. Charged Extra for Luggage. But when I went to the Boarding Gate, they refused Boarding as they said they had closed the Gate.
They have closed the Gate much earlier than the said time. As per them the gate closes, ** Minutes before, but I was there ** minutes before, and they still refused to open the gate and they behaved unprofessionally
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Air India
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
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