Lenskart Solutions Private Limited
- Lenskart sent me wrong product in replacement Awaiting Details
SHIVANI VALECHA filed this complaint against Lenskart Solutions Private Limited on Nov 03, 2022
Dear Voxya,
Please help me to get correct product from Lenskart. I have tried to contact customer care but they are behaving very badly. I want to say to Lenskart that I ordered a pair of specs on **th February ****. Since the frame was not of my size so I replaced it with another frame and to my surprise I was cheated. As I can see that in my replacement order ********** I got Blue cut essential lens but in my order **********, I paid extra money just for getting light weight and thin blue cut lens. I never expected this kind of forgery from Lenskart. Due to your cheating on lens I am suffering from serious headache after reading and studying.
Also the quality of frame you provided is worst. Its plastic is cracked and metal temple got loose in just six months. I request you to kindly provide me with new product having blue cut thin lens.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Lenskart Solutions Private Limited
Resolved
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Mpokket App
"My complaint is resolved.Thank you voxya team from saving me from mental trauma... kudos."
Monika P
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