File a Complaint against Lenskart Solutions Private Limited
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Lenskart Solutions Private Limited?
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1. Go to "File a Complaint" form
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a. Contact the customer support of Lenskart Solutions Private Limited first
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Lenskart Solutions Private Limited - Lenskart sent me wrong product in replacement Awaiting Details
Dear Voxya, Please help me to get correct product from Lenskart. I have tried to contact customer care but they are behaving very badly. I want to say to Lenskart that I ordered a pair of specs on **th February ****. Since the frame was not of...
Nov 03, 2022 by SHIVANI VALECHA
Lenskart Solutions Private Limited - Damage product Closed
Repeatedly getting damage not fine products and damage with in two months and customer service is worsted . yerragudiharshavardhanreddy@gmail.com...
Aug 26, 2021 by Yarragudiharshavardhanreddy
Lenskart Solutions Private Limited - Replacement is not being processed Closed
I bought two specs one for me and the other one for my mother with power in both specs ,my mother's specs did not fit so i returned it and I got one exchange link to place new frame and agent told me he will add power to it but after I selected...
May 28, 2021 by Subhash Kumar Jha
I purchased my eye lens and frame from lenskart showroom At T. P. Nagar Korba on OCTOBER **** price ****...
May 26, 2021 by Santosh Kumar Chanderiya
Lenskart Solutions Private Limited - Frame damaged Offered Resolution
Purchased online Specs for vision as per warranty now for damaged frame no replacement or repair or refund instead of watsapp /customer care mail written for more than one week now...
Jun 17, 2020 by Balaji
Lenskart Solutions Private Limited - Unprofessional and delay Services Closed
As I placed an order on **th March and they delivered wrong power sunglasses(With just Lenskart mistakes) and raised numerous requests through email/phone calls but each-time false promises and let customer wait each time with saying just next ...
May 31, 2020 by Nitin Gupta
Lenskart Solutions Private Limited - Refund not came Closed
I have self return product to lenskart as their given address on **/**/**** and I m having courier reciept also. as per tracking product has been already delivered to them but till they are not returning my money back cost of product is Rs.****...
Feb 06, 2020 by Rahul kumar singh
Lenskart Solutions Private Limited - Refund not came Closed
I have self return product to lenskart as their given address on **/**/**** and I m having courier reciept also. as per tracking product has been already delivered to them but till they are not returning my money back cost of product is Rs.****...
Feb 06, 2020 by Rahul singh
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