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Lenskart Solutions Private Limited

 - Unprofessional and delay Services Closed

Nitin Gupta filed this complaint against Lenskart Solutions Private Limited on May 31, 2020

As I placed an order on **th March and they delivered wrong power sunglasses(With just Lenskart mistakes) and raised numerous requests through email/phone calls but each-time false promises and let customer wait each time with saying just next **-** hours resolution time.

Very much tired n frustrated with Lenskart services and already consumed money and valuable time with just lenskart careless attitude. Here I already paid and expecting delivery and services but due to all Lenskart attitude and poor customer-services, customer is suffering and still don't see any hope when the actual resolution will happen.

With mistakes like wrong power details that left eye +number and right eye negative no. Such a Lenskart technical team.

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Lenskart Solutions Private Limited

8 Total Complaints
6 Total
Resolved
75.00% Consumer Satisfaction

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Related Complaints

Lenskart Solutions Private Limited - Damage product Closed

Repeatedly getting damage not fine products and damage with in two months and customer service is worsted . yerragudiharshavardhanreddy@gmail.com...

Aug 26, 2021 by Yarragudiharshavardhanreddy

Lenskart Solutions Private Limited - Replacement is not being processed Closed

I bought two specs one for me and the other one for my mother with power in both specs ,my mother's specs did not fit so i returned it and I got one exchange link to place new frame and agent told me he will add power to it but after I selected...

May 28, 2021 by Subhash Kumar Jha

Lenskart Solutions Private Limited - Lenskart Frame and glasses not returned on being insurance and Garranty period Closed

I purchased my eye lens and frame from lenskart showroom At T. P. Nagar Korba on OCTOBER **** price ****...

May 26, 2021 by Santosh Kumar Chanderiya

Lenskart Solutions Private Limited - Refund not came Closed

I have self return product to lenskart as their given address on **/**/**** and I m having courier reciept also. as per tracking product has been already delivered to them but till they are not returning my money back cost of product is Rs.****...

Feb 06, 2020 by Rahul kumar singh

Lenskart Solutions Private Limited - Refund not came Closed

I have self return product to lenskart as their given address on **/**/**** and I m having courier reciept also. as per tracking product has been already delivered to them but till they are not returning my money back cost of product is Rs.****...

Feb 06, 2020 by Rahul singh

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