Myntra
- Incorrect sizing guidelines Open
Pavan Raja P filed this complaint against Myntra on Nov 24, 2020
i am reaching out regarding the order i have placed for a kurta from Manyavar on Myntra.
Apparently i have ordered based on the size chart that was displayed while selecting the merchandise.
Medium as per the size chart is ** inches or ***.* cms.
But wheni received the merchandise, Medium on the label says **cms of ** inches, which was absolutely incorrect.
I have raised a concern with Myntra with either of the options to:
*. Ship the next size
*. select a different product of the same brand of the size isn't available
*. initiate a refund or give a coupon worth the same price to select other products.
I have spoken to various customer service representatives and now they say that I have tampered the images and they are closing the ticket stating that the size chart is correct.
i have asked them to check my purchase history and as a matter of fact most of my purchase are from Myntra every month. it was not good on their part to blame a customer who has a genuine problem and who has been loyal to the brand for quite sometime now
I have exhausted all my options and hence reaching out to you for assistance.
i really appreciate your time and support in advance.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Myntra
Resolved
Frustrated? File a Complaint
Nurserylive.com
"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."
Asish Behera
Related Complaints
Myntra - Myntra partial missing item Closed
Ordered hrx tracksuit which contains sweatshirt and trackpant. Received sweatshirt and trackpant is missing....
Apr 08, 2024 by Deepjyoti Roy
Myntra - Myntra Account block Closed
Myntra blocked my account just after My order is dispatched. They told violation of fair use policy. But I have done nothing I just placed an order on Myntra and they blocked my account. And also telling they don't have any other option after t...
Apr 07, 2024 by Neeraj Kumar
Myntra - Myntra credit expired Closed
I had around **** ruppess in my myntra credit which is supposed to be expired by March **,**** (which I got via email), but it got expired prior to that itself. How is this even possible...
Mar 12, 2024 by Ashvathe S
Myntra - Package delivered with missing item Closed
Got my parcel delivered on *th March from myntra via ekart. Ghe parcel as per my mail had * tshirts but I got only two...
Mar 10, 2024 by Kritisamnani
Myntra - Brand name not available Closed
I have ordred some product but tag is not comed with it but now they are not returing...
Mar 04, 2024 by Sj