Myntra
- Incorrect sizing guidelines Open
Pavan Raja P filed this complaint against Myntra on Nov 24, 2020
i am reaching out regarding the order i have placed for a kurta from Manyavar on Myntra.
Apparently i have ordered based on the size chart that was displayed while selecting the merchandise.
Medium as per the size chart is ** inches or ***.* cms.
But wheni received the merchandise, Medium on the label says **cms of ** inches, which was absolutely incorrect.
I have raised a concern with Myntra with either of the options to:
*. Ship the next size
*. select a different product of the same brand of the size isn't available
*. initiate a refund or give a coupon worth the same price to select other products.
I have spoken to various customer service representatives and now they say that I have tampered the images and they are closing the ticket stating that the size chart is correct.
i have asked them to check my purchase history and as a matter of fact most of my purchase are from Myntra every month. it was not good on their part to blame a customer who has a genuine problem and who has been loyal to the brand for quite sometime now
I have exhausted all my options and hence reaching out to you for assistance.
i really appreciate your time and support in advance.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Myntra
Resolved
Frustrated? File a Complaint
Happy Easy Go
"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."
Hardik Bhalsod
Related Complaints
Myntra - Myntra credit expired Closed
I had around **** ruppess in my myntra credit which is supposed to be expired by March **,**** (which I got via email), but it got expired prior to that itself. How is this even possible...
Mar 12, 2024 by Ashvathe S
Myntra - Package delivered with missing item Closed
Got my parcel delivered on *th March from myntra via ekart. Ghe parcel as per my mail had * tshirts but I got only two...
Mar 10, 2024 by Kritisamnani
Myntra - Brand name not available Closed
I have ordred some product but tag is not comed with it but now they are not returing...
Mar 04, 2024 by Sj
Myntra - I got wrong product delivered and now Myntra is denying exchange Closed
I ordered redtape shoes, but I got delivered wrong product, so I called customer care and registered a compliant, they said we accept your claim and exchange is in process, but when the exchange came the ekart delivery person denied my exchange...
Feb 10, 2024 by Mohit Mali
Myntra - Unable to return Closed
Tried to place return request but unable to do so. Called coustomer care said return window closed but on app it was showing last date today .....
Feb 09, 2024 by Apeksh Ashok Phadte