ZoomCar
- I got Zero Refund Closed
Atharva Bhaskar filed this complaint against ZoomCar on Apr 20, 2024
I booked a honda city car from zoomcar company for **th april - **th april. Paid sum of ****.
I booked it on **th night.
Booking was done confirmation was received.
on the **th morning I received a call from the host and he said please cancel the car as I dont want to give it , no reason was clarified.
I asked the host from his side to do it because he told me * hours before and according to the zoom car policy If I cancel it before * hours I would have received zero money , I called the owner and asked him that I will not cancel the booking do it by your side he said okay I will not give you the car if you will come here. I reached to the help option in the zoom selected the option that host is denying to provide the car , zoom app put my booking on hold after ** mins they sent a gmail that book another ride as host is not reachable , I opened the zoom to book another ride , but for that day no ride was showing , after few tries * cars came I tried to book as said on the gmail by zoom but no car was getting booked due to the glitchy app or anything I do not know.
after that no car was available ,
Now I didnt get any car as the booking my initial booking was on hold , and they refunded me nothing applying the rule that I cancelled my booking.
I need help.
I am ready to provide each and every proof.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
ZoomCar
Resolved
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