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Gtpl Broadband

 - Gtpl not responding or solving the issue Open

Pranjal Rakshit filed this complaint against Gtpl Broadband on Apr 20, 2020

gtpl is our internet provider from December **** and from that month I am facing the issue on frequent basis. Still I am being patient not complaining for that but currently due to covid** me and my wife are working from home and it has been * days gtpl is not resolving the issue. Also when ticket has been raised, gtpl doesn't even take a followup whether the issue has been resolved or not. They are directly closing the complaint. No authorized person to contact. Their customer support is pathetic,they don't even know how to address customer in frustrated situation. Please help as we are working from home and our company will not listen to us.

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Gtpl Broadband

43 Total Complaints
23 Total
Resolved
53.49% Consumer Satisfaction

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Related Complaints

Gtpl Broadband - SLOW SPEED LAST ONE MONTH Closed

* month se * mbps ka speed aa raha hai night me, or * week se bilkul net band hai....

Jan 08, 2021 by Sarvottam jogani

Gtpl Broadband - Technical head not cooperating and closing customer complaint without consumer satisfaction Closed

We have bought **mbps plan since * months and for any plan above ** Mbps company always provides fibre connection ,,,but technical head in my area named MEET , dint give us connection , also I was asking for fibre connection since * months , he...

Nov 25, 2020 by Angel patel

Gtpl Broadband - Not delivered Closed

I had taken a connection on ** October but they didn't provided yet. If I am asking for refund they say mail us. But not provided refund yet....

Nov 05, 2020 by Avi Patel

Gtpl Broadband - No solution being provided even after multiple complaints Closed

GTPL broadband has been ignoring my support tickets for the past * months. The tickets are closed but no resolution is provided regarding my internet connectivity issue. Even after multiple visits to their main branch the issue is not solved....

Oct 19, 2020 by Anuj Upadhyay

Gtpl Broadband - Not gettiing connection or refund even after 6 months Closed

Even after multiple complaints and visiting their main branch also i didnt get any result...

Sep 12, 2020 by vivek patel

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