Samsung India Electronics India Private Ltd
- Fraudulent sale of goods marked not for retail sale Open
This is a complaint against Samsung India for fraudulent selling of goods not meant for retail sale. Samsung product part number GH **-*****A for Gear VR headset mentions " NOT FOR RETAIL SALE " was sold to me on ** August **** by Samsung Authorized Service centre located at A-*** Okhla Industrial Area, Phase *, New Delhi ******. The Samsung product clearly mentions " NOT FOR RETAIL SALE " on the packaging however the product was still sold as per the attached Invoice number *******A****** at a cost of INR ***.** which is illegal since products marked is not meant for retail sale and cannot be sold. Secondly, there was an additional cost of INR ***.** charged to us for labour cost without providing any additional repair or service. There was no product that was serviced/repaired or replaced so this charge of INR ***.** has been illegally overcharged by Samsung India. I would like to lodge a complaint about cheating, overcharging and fraudulent selling of goods not meant for retail sale. Attached please find the necessary documents for your kind perusal.
Are you brand?
Are you Lawyer?
Apology letter from company
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
My name is Kshitiz, a resident of Patna (Bihar). I had purchased a Samsung A** smartphone from an authorised Samsung showroom in Patna on March **, ****. Recently in August, my mobile's screen showed colour patches on left bottom of the screen....
Oct 10, 2019 by Kshitiz
I have purchased Samsung Galaxy a** phone on **th July.in this phone fingerprint sensor and earphone is not working I called customer care number and complained about this issue they suggested to visit service center for the particular issue. I...
Sep 11, 2019 by Saji Thomas
i registered complaint through toll free number on **/**/** regarding non-functioning of my washing machine. *-* days later the technician came to my home and told me that the PCB board is not working and it has to be changed. from that day til...
Nov 24, 2018 by hari babu sana
Dear sir i bought a samsung sv from amazon.in on **/**/****,after *days itself my tv got display issue picture is getting blurr,i complained to both amazon & samsung ,they told me we will provide warranty to your product dont worry i trusted th...
Oct 16, 2018 by mansoorbasha
Dear sir I am purchase Samsung **"smart TV purchase in nagrota( Jammu) on**/**/** . This tv screen colour Disable I report to customer care But customer care response not suitable me .this tv one year warranty period please help my financi...
Sep 09, 2018 by Sandeep kumar