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Case Details
Personal Info
Resolution
Samsung India Electronics India Private Ltd - Samsung Display and Damage Issue Open
I approached Samsung Servce centre *-A-**, near Amar Panjabi Dhaba, Talwandi, Kota, Rajasthan ****** For universal issue of Black Line coming in centre. *. The service guy inspected the phone and there was no external damage anywhere. T...
Jan 13, 2022 by Amit Jha
Samsung India Electronics India Private Ltd - Refund Closed
I purchased a Samsung f** model mobile from online samsung store on **th July **** but since the camera quality is not good, poorer than older version, I am trying to either return the mobile or replacement to higher version, also called them m...
Jul 23, 2021 by Manimozhi Ilango
Samsung India Electronics India Private Ltd - Warrenty not covered by samsung of my smartphone Open
I purchase smartphone samsung galaxy note ** lite on date **.**.**** , and after using * month , on **th June **** display start discoloration started , on date * July **** I visited service center , then they told me due to mis use your pr...
Jul 08, 2021 by Sudhir
Samsung India Electronics India Private Ltd - Package not delivered Open
Dear Team Samsung, I am a regular user of Samsung products, (previous being Samsung A**) so I chose to buy a new product of Samsung itself, as the display went black of my A** and I am stuck. All of my details is within. But to my dismay, b...
Jul 02, 2021 by Amit Kumar Gupta
Samsung India Electronics India Private Ltd - Cashback Not credited Open
I have purchased samsung phone from samsung site under cashback offer I am sad to say still fighting for cashback. They keep on telling cashback already posted I sent hem statement of the card too from past * year a& they are taking it too ligh...
Jun 26, 2021 by Kaushik Thallam
Samsung India Electronics India Private Ltd - SAMSUNG WM Closed
Type & Model: SAMSUNG WM WA**M****HP Date of Purchase: ****-**-** Serial no: **WR*PBK******W Dear Sir, Washing machine's performance is poor, the washing is not properly done. It’s chronic problem. troubleshooting is done many times by incr...
May 22, 2021 by KOUSHIK DAS
Samsung India Electronics India Private Ltd - Wrong Behavior By Manager Open
I have ordered above *K and waiting for order. payment will be done online. after some time I got a call from Mr Pankaj Sharma as per true caller **********. He is using abusing language and gave us the very bad impression. Also gave me threat...
May 08, 2021 by Bhupender Singh
Samsung India Electronics India Private Ltd - Package not delivered Open
i have ordered samsung galaxy m**s phone from samsung on **th of August and they are not shipping it. Its been * days on caing them they are asking me to wait . How would my order reach me on time if its not getting shipped. My friend krdered s...
Aug 22, 2020 by Karan Singh Rana
Samsung India Electronics India Private Ltd - Deceiving practices by Samsung to cheat customers Open
I had pre-booked Samsung Galaxy Tablet lite s* on ** June **** via the Samsung shop app. When I was ordering the product then pre-book offer was included in the transaction. Gradually upon completion of the transaction the pre-offer was remove...
Jul 08, 2020 by Shubham Jain
Samsung India Electronics India Private Ltd - Product Not Delivered Open
I had placed an online order for "Samsung Galaxy Tab A **.* - WiFi model" on **th May **** at Samsung's online shop. The payment was made in full via netbanking (ICICI) and approved by Samsung. The delivery date of the product was shown as **th...
Jun 20, 2020 by ABHISHEK GOYAL
Samsung India Electronics India Private Ltd - Mobile not repaired under warranty Closed
My name is Kshitiz, a resident of Patna (Bihar). I had purchased a Samsung A** smartphone from an authorised Samsung showroom in Patna on March **, ****. Recently in August, my mobile's screen showed colour patches on left bottom of the screen....
Oct 10, 2019 by Kshitiz
I have purchased Samsung Galaxy a** phone on **th July.in this phone fingerprint sensor and earphone is not working I called customer care number and complained about this issue they suggested to visit service center for the particular issue. I...
Sep 11, 2019 by Saji Thomas
Samsung India Electronics India Private Ltd - Fraudulent sale of goods marked not for retail sale Open
This is a complaint against Samsung India for fraudulent selling of goods not meant for retail sale. Samsung product part number GH **-*****A for Gear VR headset mentions " NOT FOR RETAIL SALE " was sold to me on ** August **** by Samsung Autho...
Sep 02, 2019 by PALLAB MUKHERJEE
Samsung India Electronics India Private Ltd - ILLEGAL SALE OF GOODS NOT MEANT FOR RETAIL SALE Open
This is a complaint against Samsung India for fraudulent selling of goods not meant for retail sale. Samsung product part number GH **-*****A for Gear VR headset mentions " NOT FOR RETAIL SALE " was sold to me on ** August **** by Samsung Auth...
Sep 02, 2019 by PALLAB MUKHERJEE
Samsung India Electronics India Private Ltd - Samsung s9 water resistance Open
My Samsung galaxy s* had been recently serviced in Samsung service centre it had various issues. It had been in water for about *minutes, it had been working but after words it stopped working when I took it to service centre they said it is wa...
Jul 09, 2019 by Abhay jain
Samsung India Electronics India Private Ltd - Warranty issues in washing machine Open
I am using the Samsung Washing Machine with sr. no ***U*PBH******M and model number WA**H****HP/TL. I was facing wash quality issues along with stains on clothes, for which I have approached customer care and they told me to perform some troubl...
Mar 12, 2019 by NEELAM VERMA
Samsung India Electronics India Private Ltd - Poor service for display changing/ cheating Open
Respected Sir/Madam, I had an issue with my display of Samsung SM-J***F phone which bought for ***** INR from Saudi Arabia. It says warranty is international and i cant claim it from India. Then i payed **** INR to change a new display from S...
Nov 29, 2018 by Sayed Abdul Rouf
Samsung India Electronics India Private Ltd - Washing machine not repaired since 25 days Closed
i registered complaint through toll free number on **/**/** regarding non-functioning of my washing machine. *-* days later the technician came to my home and told me that the PCB board is not working and it has to be changed. from that day til...
Nov 24, 2018 by hari babu sana
sir, i have bought a samsung s*plus mobile handset on **/**/****. I faced some range issues and battery draining problem from the very beginning of purchasing the phone. I contacted samsung’s service center at kollam, kerala (service center ...
Oct 26, 2018 by AKASH BABU S
Samsung India Electronics India Private Ltd - Defective product made by samsung Closed
Dear sir i bought a samsung sv from amazon.in on **/**/****,after *days itself my tv got display issue picture is getting blurr,i complained to both amazon & samsung ,they told me we will provide warranty to your product dont worry i trusted th...
Oct 16, 2018 by mansoorbasha
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