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Vigneshvaran filed complaint against Samsung India Electronics India Private Ltd on Aug 5, 2022
July ** I complained a tv repair (faulty device Tv).
After ** finally I got coupan for ***** Aug *th.
Aug * itself I went brand showroom and buy new TV with paying ***** extra.
While claim ***** coupan they have wrong customer number so OTP not generated.
So I raised complaint regarding they replied like need other * working days to get coupan code sir.
Even VOC team chennai head office people also not responding properly.
Samsung issue reference number:::**********
My claim I need penalty of **** extra day of getting coupan code from aug*th.
Please take legal against them.
Samsung chennai head office customer service challenge like you can complaint anywhere.
Thanks,
Vigneshvaran Murali
***** *****
Apology letter from company
Damages for loss and agony
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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