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Samsung India Electronics India Private Ltd - Coupan code not claimed

Vigneshvaran filed complaint against Samsung India Electronics India Private Ltd on Aug 5, 2022

July ** I complained a tv repair (faulty device Tv).

After ** finally I got coupan for ***** Aug *th.

Aug * itself I went brand showroom and buy new TV with paying ***** extra.

While claim ***** coupan they have wrong customer number so OTP not generated.

So I raised complaint regarding they replied like need other * working days to get coupan code sir.

Even VOC team chennai head office people also not responding properly.

Samsung issue reference number:::**********

My claim I need penalty of **** extra day of getting coupan code from aug*th.

Please take legal against them.
Samsung chennai head office customer service challenge like you can complaint anywhere.


Thanks,
Vigneshvaran Murali
***** *****

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Samsung India Electronics India Private Ltd

36

Total Complaints

12

Total Resolved

33.33%

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