Urban Company
- Fraud by company Closed
SUMEET VERMA filed this complaint against Urban Company on May 24, 2024
On **/**/**** , I took AC service from Urban Company. The company claims the warranty of ** month in its luring Advertisement.
Before completion on ** month , My AC was not doing cooling , so as per the policy of the company I claimed the warranty. The company is so clever that they provided me the slot of **/**/** , so that my warranty gets over. The technician who revisited , charged Rs. *** for attending same. When I talked to customer care , she said the issue was covered for ** days only. This URBAN Company is offering luring ads to attract the customer but when its time to claim warranty they do not fulfill their service.
Are you brand?
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Resolution Demanded:
Refund / Credit for purchase
Urban Company
Resolved
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PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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