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Urban Company
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Urban Company?
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4. Get refund / replacement / damages from Urban Company
But before filing a complaint, you should
a. Contact the customer support of Urban Company first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Urban Company - UNPROFESSIONAL EMPLOYEE Closed
I have been cheated urban company ,Even im unable to raise the concern on there portal as there is no chat option coming to complain against the plumber who was sent by Urban company at our home to get the water motor repaired. Plumber name is ...
Oct 17, 2023 by ROHAN
Urban Company - Split AC not working after service Closed
On ** september ****, I booked for deep clean AC service on URBAN COMPANY app ,due to non cooling issue. For that I prepaid Rs.***. Prior to service I informed service professional Mr. Shahrukh that P* error is coming on indoor unit and there i...
Oct 09, 2023 by PRAMOD KUMAR MAURYA
Urban Company - Service complaint Open
* person from urban company came at home and they do our AC service and fill gas In AC service and give * moths warranty but AC is not working well we are contacting them and they are not picking my call. And they taken **** rupees. ...
Sep 09, 2023 by Ishwar bhai
Urban Company - Laptop did not return after many days Closed
They took our laptop on **st and said will return on *rd max , but they did not receive our calls , once they received and said that we will call you back and did called back. Till now there is no response from.them...
Aug 04, 2023 by Priyanka
Urban Company - Home salon classic Open
Hi.. i live in Mumbai but had booked an appointment with Urban Company for **nd June **** at ** noon in Kota. The professionals messages me that if she can come * pm. I called her and told her there is a reason I booked for ** noon. The profe...
Jun 22, 2023 by Vikalpa Shah
Urban Company - Why cancellation charge of Rs 100 was deducted Closed
I booked for Split AC servicing and paid on line Rs. ***. Urban Co. Sent two people and they inspected the AC and said Gas has to be filled up and the cost of Gas is Rs. **** and the filling charges Rs ****. It is shocking to hear the cost and...
Jun 10, 2023 by Ranganathan Venkatraman
Urban Company - AC Repairing and Refiling and Complete service Open
Dear Sir, This is to inform you that i have booked Ac repairing and Refilling and Complete AC Service on Dated **.**.****. They has Engaged one Executive Name: B Bhushanam, We have contacted the Executive but he is not Even Responding and Pic...
May 24, 2023 by Gabu Naveen Reddy
Urban Company - Worst Services Closed
I raised a service request for my AC and that time my AC was perfectly fine and was givining proper cooling and then the person named AKhil came for service and he hardly gives ** mins for AC service and then i raised re-visit for the same but ...
May 15, 2023 by Prachi
Urban Company - Faulty Service done Open
I booked a service from urban company on **th April. After * cancelled booking I got this one. A person came from urban company and checked that AC was cooling before service. He serviced the AC within ** minutes and said its done and went with...
Apr 21, 2023 by Rohit Verma
Urban Company - Loss due to false warranty commitment Closed
I booked AC cleaning services from Urban Company. One of their engineer, named Mohd. Yakub visited and asked me to get gas refilling the copper coil changed with a total cost of INR ****. He committed that copper coil would be covered under wa...
Apr 04, 2023 by Amit Ranjan
Urban Company - RO got damaged Open
My RO got damaged in just * months after getting it repaired from urban company professional. The professional used a used product and fooled us and it damaged the motor of my RO and it costed me additional **** rupees to repair the product....
Apr 03, 2023 by Nishant Narang
Urban Company - Repair not done yet Open
I am writing this email regarding a complaint about the washing machine. I am continuously forwarding complaints on app helpdesk but the problem is not getting resolved. There was an issue of power in the machine, it may be due to loose wiri...
Jan 05, 2023 by Amit Kumar
Urban Company - Carpenter damaged my wall and Urban company not reimbursing the loss Open
*) I ordered carpenter service from Urban Company(UC) for curtain rod installation *) He Damaged my wall *) I informed UC on chat and they asked me to hire external mason to repair the wall. *) They said damage is reimbursable upto **,*** IN...
Oct 27, 2022 by Niraj Mohan
On Sep *th I booked for a AC repair and a deep clean service. Technician named venkatesh was assigned for Sep *th and he came and checked the AC , he mentioned that some issue at the board, it has to be repaired. When I asked how much and whe...
Sep 13, 2022 by Vinodh GN
Urban Company - ISSUE NOT RESOLVED EVEN AFTER PAYMENT IN ADVANCE Open
My AC was not cooling so I booked online gas refilling service of Urban company that included the checking of leakage and filling of gas, on ** June ****. The technician visited on the next day and filled gas without proper checking of the leak...
Jul 04, 2022 by SACHIN PARASHAR
Urban Company - Invoice breakup was not provided for a service Overcharged and duped Closed
The invoice breakup up for the plumbing service or the spare parts bought was not provided. I was misled. The Customer Care is also not responding to my complaints, emails or calls. ...
Jun 22, 2022 by P Murmu
Urban Company - AirConditioner Electronic Boards Damaged Open
I requested for AC service with Urban Company on **-March. Their service person told the boards got damaged during service and taken away for fixing that repair. But he didn't return it after * month, when I tried to file a complaint with polic...
May 19, 2022 by Aravindan S
Urban Company - AC DESTROYED BY URBAN COMPANY Open
My name is Gaurav and I am resident of North Bangalore, I have a complaint against urban company, I shifted permanently in Bangalore in **** March, I have booked one installation of Split air conditioned at my home through urban company app. Te...
May 02, 2022 by Gaurav Verma
Urban Company - Scammed AC servicing set up Closed
Mar ** - AC servicing done Performance detoriated Aug **th - LTV and Gas needed replacement, *k spent and ** days warranty Oct - Mar - AC not used due to winter Mar ** - Again advised by UC that LTV and Gas replacement mandatory to proceed ...
Mar 15, 2022 by Sayan Bhattacharya
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Questions about Urban Company
Ask questions about Urban Company and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Urban Company?
What is Urban Company office address?
Urbanclap Technologies India Pvt Ltd
Plot No 416, Udyog Vihar, Phase 3,
Sector 20, Gurugram,
Haryana - 122016
What is Urban Company customer care email?
help@urbancompany.com
customerservice@urbancompany.com
Where to find Urban Company discount coupons?
Who is the Owner / CEO of Urban Company?
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