ZoomCar
- Complaint Against Zoomcar for Booking Cancellation and Refund Issue Open
Niranjan Dautkhani filed this complaint against ZoomCar on May 17, 2024
Dear Voxya Team,
I am writing to raise a formal complaint against Zoomcar regarding a booking issue that I have been facing. Despite multiple attempts to resolve the matter directly with Zoomcar, I have not received a satisfactory response.
I had booked a vehicle with Zoomcar for the period from May ** to May ** under booking ID JPSNJKZLB. However, due to unforeseen circumstances, the host was unable to provide the vehicle as agreed upon. Despite the host's unavailability, I was unable to find a suitable replacement within my budget that met my requirements.
I have diligently followed up with Zoomcar through their chatbot and attempted to contact their customer care number without success. Despite my efforts, I have not received a resolution to my issue. I have requested the cancellation of my booking and a full refund, but my requests have not been addressed.
I am seeking your assistance in resolving this matter and ensuring that I receive a full refund for the booking that was not fulfilled. If necessary, I am prepared to escalate this complaint to the consumer forum for further action.
I kindly request your intervention in this matter and appreciate your support in resolving this issue with Zoomcar.
Thank you for your attention to this complaint.
Warm regards,
Niranjan Dautkhani
+** **********
+** **********
niranjan.trades@gmail.com
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
ZoomCar
Resolved
Frustrated? File a Complaint
Asus
"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
Leela Sai M Guggilam
Related Complaints
ZoomCar - Host unresponsive Closed
Host is unresponsive and I have already had to update my booking since previous host asked to cancel my booking and the updated booking to didn't respond, I need a full refund since it is a problem from host end. Hi KESAVA PERUMAL V, Yo...
Aug 15, 2024 by Kesava perumal V
ZoomCar - Zoomcar full refund Closed
Still awaiting reply from your end, host given other number dont want to talk through app, i want to cancel the trip and demand full refund Thanks...
Aug 01, 2024 by Gautam Bhati
I have recently booked a car in zoomcar. It was mentioned as free cancellation till one day before the booking date. As there were no one responding from their website or app, I decided to cancel the booking. I was trying to cancel ** days prio...
Jul 13, 2024 by Kanchi Krishna Teja
ZoomCar - Cancelled at the end moment Closed
They have cancelled our booking at the end moment and we are not provided with any other car or any customer care number which we can contact...
Jun 24, 2024 by Kapil Gakhar
ZoomCar - Car not available at last moment Closed
Car not available at last moment. They told me to change the car, but there were no suitable cars available. So, I chose to cancel the trip. But there was no way I could contact them to know the cancellation and refund details. The chatbox told...
Jun 21, 2024 by Siddeeq Roshan P T