Samsung India Electronics India Private Ltd
- Warranty issues in washing machine Open
I am using the Samsung Washing Machine with sr. no ***U*PBH******M and model number WA**H****HP/TL. I was facing wash quality issues along with stains on clothes, for which I have approached customer care and they told me to perform some troubleshooting but the problem remains the same. Next I again complaint and this time their engineer came and performed some steps and ask us to observe *-* days, but again the problem remains the same. I again called the customer care and this time their service engineers took my machine to the workshop for detailed inspection and troubleshooting, they returned my machine after * days and again I was facing the same issue of bad quality and multiple stains. I again called customer care and this time their senior engineer came but again the problem was not resolved. Now its more than ** days of the complaint and still problem is as it is, I am really thinking why I have trusted Samsung while buying. Requesting you to replace the washing machine at the earliest or else I will approach consumer forum for this kind of harassment to the customer.
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Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
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