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Complaint Against Job Consultant – Fake Online Job Complaints

Consumer Complaint Against Fake Jobs

Timeline :

Mrs. Abhilasha Bajpai visited our portal on 4th January 2019 at 22:18 p.m. and filed a complaint against Shinehunts for providing fake job opportunities. We immediately took action against this matter and started the social media campaign straight away. With this, we also sent emails to Shinehunts for resolving this issue as soon as possible. Soon our client received a call from Shinehunts and the complaint was marked as resolved on 9th January 2019 at 16:02 p.m.

A brief look into the Job complaint :

Our client Mrs. Abhilasha Bajpai got a call from Shinehunts stating that she is being offered with job opportunities. Moreover, after detailed discussion our client was told to pay Rs. 2700 for Registration charges, which she duly did. After sometime our client was again told to pay Rs. 10000, this time assuring that she will be offered a job immediately. Our client, given the insurance, decided to pay this amount in order to secure the job. In neither of the cases were the receipts’ provided to her. A week had passed by but still no update had been provided to Mrs. Bajpai. All the while their Relationship Manager, Mr. Rajiv Chauhan, kept ignoring her calls. Moreover, our client even went physically to the said address but to her shock their was no such office present. After getting frustrated with them, Mrs. Bajpai decided to file a complaint against Shinehunt at our portal and requested us to help her in resolving the issue.

Know about consumer complaint: Shinehunts Fraud Complaint

 

The resolution provided by us:

After getting fed up of getting no calls answered and not finding the office physically, Mrs. Abhilasha Bajpai decided to file a complaint against Shinehunts at our portal. We looked into the matter and started a social media campaign as soon as we received the complaint against job consultant. The campaign was spread all over social media like Facebook, Twitter, Instagram etc. We also sent an email to Shinehunts requesting them to resolve the matter as soon as possible. Soon our client received a call from Shinehunts and the complaint was marked as resolved on 9th January 2019 at 16:02 p.m.

Mrs. Abhilasha Bajpai’s Testimonial for Voxya

“I’m thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform.”

Fake Online Job Complaints

Be aware of online job opportunities

Due to such advancement in technologies, searching for a job is just a click away. However, like any other online activity, job hunting carries certain risks which one needs to be aware of in order to be safe. There have been many consumer complaints at our online portal wherein the consumer was duped of thousands of money by people posing as fake recruiters. Therefore, one must be vary while applying for a job online. One should always ensure that the site is reputable and has a physical address and a working phone number. One should always ensure that a potential employer is genuine before meeting for an interview, to ensure that your personal safety is not threatened.

Moreover, we should always check the reviews and the feedback by ex employees for the job that we are applying for. We should also read the entire terms and conditions provided by the employee and should always ask for the receipt in case of any payment.

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Swiggy Wrong Food Delivered, Complaint Resolved – Restaurants Complaints

Mr. Raunak Surana visited our portal on 29th October 2018 at 9:46 a.m. and filed a complaint against Swiggy for delivering a wrong product and of substandard quality. We immediately took action against this matter and started the social media campaign straight away. Within an hour of posting this complaint, our client soon received a call from Swiggy and marked his complaint as resolved on 10:34 a.m on the very same day.

A brief look into the complaint :

Our client Mr. Raunak had ordered a Rasgulla from the Swiggy app, but due to its unavailability, the order was somehow changed to Ledikeni. Since our client did not want to go through the trouble of replacing it and wasting his time he decided to eat what’s in front of him. However, to our client’s shock, the order which was delivered had a very foul odour and the taste was also of substandard quality. So Mr. Raunak decided to exchange the order and this time he ordered two Rasgullas and paid Rs. 40 for it as Swiggy assured him that later they would compensate for the previous order. Moreover, the jar containing the Ledikini was also picked up by the delivery boy. But Swiggy refused to compensate for this order and decided to charge him for both the orders. This was another shock for our client as he was a regular Swiggy user and didn’t expect such bad customer service.

The resolution provided by us:

After getting fed up of contacting Swiggy customer service who didn’t provide him with any fruitful solution, Mr. Raunak decided to file a complaint on our portal. We looked into the matter and started a social media campaign as soon as we received the complaint. The campaign was spread all over social media like Facebook, Twitter, Instagram etc. We also sent an email to Swiggy requesting them to resolve the issue as soon as possible. Within an hour of posting the complaint, our client received a call from Swiggy who resolved his complaint and also gifted him discounted coupons.

Mr. Raunak Surana’s Testimonial for Voxya

“I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya”

Swiggy Consumer Complaints

 

Be aware of food safety

Due to such a competitive market, many restaurants try to lure us into buying their food by placing a very attractive discount coupon which then catches the attention of the user. People should be wary of these things as most of the times they put an attractive price but deliver way below standard food or sometimes even different food items from what they ordered. Many such cases have been reported on our portal wherein they have received different food products or even received non-veg food instead of veg.
We should always check the reviews and ratings of the restaurant that we are ordering from. Most people share their previous experiences as feedback and reviews which are very helpful for other customers. Moreover, we should also read the refund/replacement policy of the platform that we’re ordering from.

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प्रधानमंत्री जीवन ज्योति बीमा योजना (Pradhan Mantri Jeevan Jyoti Bima Yojana)(PMJJBY)

Pradhan Mantri Jeevan Jyoti Bima Yojana - Voxya

आज के दौर में किसी को कुछ भी हो सकता है | जिसको ध्यान में रखते हुए लोग जीवन बीमा करवाते है जिसके चलते अगर बीमाधारक व्यक्ति को किसी प्रकार की दिक्कत आती है तो बीमा कंपनी उस व्यक्ति या उसके परिवार के जोखिम को उठाने में सहायत करती है | लेकिन बीमा कंपनी के प्लान की कीमत काफी अधिक होती है, जिस वजह से गरीब भाई बहन उस बीमा का लाभ नहीं ले पाते है | भारत के प्रधान मंत्री श्री नरेंद्र मोदी जी एक बहुत ही सस्ता सा जीवन बीमा प्लान हम सभी के लिए लाये है, जिससे हर व्यक्ति को इस बीमा का लाभ मिल सके | जिसका नाम प्रधानमंत्री जीवन ज्योति बीमा योजना (PMJJBY) है, जिसको 5 मई 2015 में शुरू किया गया था |

प्रधानमंत्री जीवन ज्योति बीमा योजना (PMJJBY) एक प्रकार का टर्म इंश्योरेंस प्लान है | इस टर्म प्लान में निवेश करने के बाद अगर व्यक्ति की मृत्यु हो जाती है तो उसके परिवार को 2,00,000 रुपये मिलते है |

टर्म प्लान का क्या मतलब है ?

टर्म प्लान का मतलब है जोखिम से सुरक्षा | इसमें अगर पॉलिसीधारक की मौत हो जाती है तो Insurance Company बीमा की रकम का भुगतान उसके परिवार को करती है | अगर पॉलिसीधारक निर्धारित समय तक ठीक-ठाक रहता और उसकी मौत नहीं होती है तो इसका लाभ उसको नहीं मिलता है |

प्रधानमंत्री जीवन ज्योति बीमा योजना (PMJJBY) में आपको प्रतिवर्ष 330 रुपये जमा करने होते है | यह साल में एक बार जमा करना होता है | जिसकी अवधि 1 जून से लेके 31st मई तक होती है |

प्रधानमंत्री जीवन ज्योति बीमा योजना (PMJJBY) की पॉलिसी को लेने के लिए आप अपने बैंक से संपर्क करे | उनको बताइये कि आप प्रधानमंत्री जीवन ज्योति बीमा योजना (PMJJBY) को लेना चाहते है | बैंक में बैठे कर्मचारी आपकी पॉलिसी को एक्टिवटे कर देंगे और प्रति वर्ष 330 रुपये आपके खाते से कट जायेंगे |

प्रधानमंत्री जीवन ज्योति बीमा योजना (PMJJBY) में किसी भी अवस्था में बीमाधारक की मुत्यु हो जाती है चाहे वह दुर्घटना या किसी भी कारण से हो, तो बीमाधारक के परिवार वाले को 2 लाख रुपये तक की सहायता दी जाएगी |

प्रधानमंत्री जीवन ज्योति बीमा योजना (PMJJBY) में पॉलिसी लेने के लिए मेडिकल जाँच की जरूरत नहीं होती है |

प्रधानमंत्री जीवन ज्योति बीमा योजना (PMJJBY) में पॉलिसी लेने की उम्र न्यूनतम 18 वर्ष और अधिक्तम 50 वर्ष है | इस बीमा की परिपक्वता (मैच्योरिटी) की उम्र 55 वर्ष है |

अधिक जानकारी के लिए क्लिक करे : https://jansuraksha.gov.in/

Pradhan Mantri Jeevan Jyoti Bima Yojana

अगर आपको प्रधानमंत्री जीवन ज्योति बीमा योजना में किसी भी प्रकार की शिकायत है तो आप शिकायत के लिए दिए गए पते पर संपर्क कर सकते है :

Customer Care
IndiaFirst Life Insurance Company Ltd.
301, ‘B’ Wing, The Qube,
Infinity Park, Dindoshi – Film City Road,
Malad (East), Mumbai – 400 097.
Contact No.: 1800 209 8700
Email id: customer.first@indiafirstlife.com

शिकायत मिलने के 14 दिनों के भीतर आपको आपको लिखित या ईमेल के माध्यम से बता दिया जायेगा कि आपकी शिकायत का निवारण हो रहा है या आपकी शिकायत खारिज हो गयी है |

अगर दिए गए समाधान से संतुष्ट नहीं है या आपको 14 दिनों के भीतर कोई जवाब नहीं मिलता है तो आप दिए गए ईमेल ( grievance.redressal@indiafirstlife.com ) पर आप संपर्क कर सकते है या ऊपर दिए गए पते पर “शिकायत अधिकारी” (Grievance Officer) को पत्र लिख सकते है | शिकायत प्राप्त होने पर, 3 दिनों के भीतर आपको रसीद भेज दी जाती है |

अगर आप फिर भी दिए गए जवाब से संतुष्ट नहीं होते है या आपको 15 दिनों तक आपको कोई जवाब नहीं मिलता है तो आप Insurance Regulatory and Development Authority of India (IRDAI) के Grievance Cell में संपर्क कर सकते है |

IRDAI Grievance Call Centre (IGCC) TOLL FREE NO:155255

Email ID: complaints@irda.gov.in

आप वेबसाइट पर जाकर भी अपनी शिकायत को क्र सकते है http://www.igms.irda.gov.in/

Consumer Affairs Department
Insurance Regulatory and Development Authority of India
9th floor, United India Towers, Basheerbagh
Hyderabad – 500 029, Andhra Pradesh
Fax No: 91- 40 – 6678 9768”

किन मामलो की शिकायत आप इसमें कर सकते है?

  • यदि आपके द्वारा किये गए क्लेम को अस्वीकार कर दिया गया हो या किसी कानूनी दावे को लेकर क्लेम लेने में कोई दिक्कत आ रही है तो आप शिकायत कर सकते है |
  • अगर आपके द्वारा किये गए दावे (claim) के निपटान में देरी हो रही हो |
  • अगर आपको प्रीमियम से सम्बंधित कोई दिक्कत आ रही हो |
  • अगर आपको इन्शुरन्स से सम्बंधित डॉक्यूमेंट मिलने में दिक्कत आ रही हो तब आप अपनी शिकायत को कर सकते है |

अगर आपको उपभोक्ता से सम्बंधित कोई भी शिकायत है तो अपनी शिकायत को Voxya online consumer forum पर दर्ज करके अपनी समस्या का जल्द से जल्द पा समाधान सकते है | Voxya पर अपनी शिकायत को दर्ज करने के लिए दिए गए लिंक पर क्लिक करे :-> File Consumer Complaint Now!

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Online Hotel Booking Issue Resolved – Travel Complaints Resolved

Travel Complaints Resolved

Timeline:

Mr. Darshan Kumar M Patel visited our portal on November 25th, 2018 at 04:13 pm and filed a complaint against OYO rooms related to online hotel booking issue. Mr. Patel was facing some issues with the cancellation of his hotel booking with OYO. On the very same day at 09:08 pm he got the resolution and marked his complaint as resolved.

A brief look into the travel complaint

Our client Mr. Patel made a hotel booking through OYO rooms. Later on, the booking was somehow canceled by OYO itself. He paid an amount of Rs 2950 and asked for its refund. The OYO representative told our client that the amount is non-refundable, but it can be adjusted in the next booking. So, Mr. Patel made another booking for Rs. 2970 as he had no other option. He paid an extra amount of Rs. 20 for the new booking, and the amount was adjusted.

Then there were some changes in our client’s plan, so he had to cancel the booking by his side but this time team OYO told him that neither he will get the refund nor the amount could be adjusted. This incident was shocking for our client as he was a regular user of OYO app and didn’t expect such a bad experience.

The resolution provided by us

After trying several times to find a solution on this matter, Mr. Patel did not receive any resolution. He came to our consumer complaint forum and filed a complaint against OYO rooms. Out of our four services, Mr. Patel chose to send emails to the company to solve his problem. As per his request, we sent an email to the company, and within 5 hours the complaint was resolved. Mr. Patel called the OYO customer care once again and received the resolution for his complaint.

Mr. Darshan Kumar M Patel’s Testimonial for Voxya

“I am fully satisfied with Voxya as it resolved my issue within one day. There is also an option to consult a lawyer at a very nominal price. Thanks, Voxya.”

OyoRoom Complaints

Be alert all the time while booking online

There are many cases in our consumer complaint forum related to the hotel booking issue. People need to be very alert while booking a hotel online. Things they must keep in mind are location, hygiene, connectivity, budget and the most important thing is to read the reviews of the hotel. If you are at a tour with your family or friends, there are some basic requirements for a hotel to fulfill, for example, it must be near tourist spots in that area, there must a connectivity of that place with other places through trains or buses or different ways to travel around and explore the nearby tourist spots.

If you find all these facilities in a hotel then the second thing you must do is to check the reviews of that hotel. Most people share their previous experiences as feedback and reviews which are very helpful for other customers who are looking for a hotel to stay.

Also, read the FAQ section of the hotel booking apps so that you don’t face any difficulties and be doubt-free in case of refund or cancellation on your booking. An alert consumer is a king, and nobody can cheat an alert mind.

If you are looking for a solution of consumer complaint then File A Complaint Now!