File a Complaint against OYO Rooms
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OYO Rooms
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How to resolve OYO Rooms complaints online
If you want to complain about a problem that relates to OYO Rooms, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against OYO Rooms?
If you are not satisfied with OYO Rooms, file a complaint now:
1. Go to "File a Complaint" form
2. Choose OYO Rooms and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from OYO Rooms
But before filing a complaint, you should
a. Contact the customer support of OYO Rooms first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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OYO Rooms - Fraud booking property not available at location Open
I booked prepaid room at Oyo ***** in jalandar punjab, when i reached there the property was not available at the location and the manager was not picking up the phone i complained the oyo they said u reach at location your booking is confirmed...
Sep 26, 2022 by Ashish kumar
I BOOKED ROOM FOR MY SELF AND CANCELED DUE TO MY PERSONAL ISSUE BEFORE TIMILINE BUT I DIDNT GET ANY REFUND FROM LAST ** DAYS I CONTINUES TRIED TO CONNCET ON CHAT OR CALL NO ONE RESPONDING FOR REFUND STATUS AND PROCESS...
Sep 17, 2022 by SHASHIKANT GIRI
OYO Rooms - Refund not received Open
My money is deducted, booking is cancelled but I did not receive any refund of *** rs. when contacting the company, the agent just put the call on hold and later disconnect. It has been ** days since they are delaying the refund. booking id; RW...
Sep 09, 2022 by Parimal Korde
OYO Rooms - Fraud by oyo employee Closed
sir maine oyo rooms mai hotal book krne ke liye oyo helpline mai call kiya tha unke employe ne call utheya or mere ko room batane laga ik room mere ko pasand ayea or maine uske liye usko booking krne ke liye kaha jo **** rs ki thi . usne pehle ...
Sep 06, 2022 by Surya Kumar
OYO Rooms - Oyo rooms security deposit not refunded Open
I was staying at a property in Whitefield, Bangalore which was managed by Oyo rooms. I found this facility through Oyo rooms app and started staying there from May **th ****. Furthermore, I had paid a security deposit amount of, ***** to Oyo ro...
Aug 30, 2022 by Saswat Mishra
OYO Rooms - Subject Regarding My Account Deletion From Your Company s Database Open
Dear Oyo.com Customer-Care-Service-Department-Team, I Have An Account In Your Database With The Name Of AKASH DAS And My Registered E-Mail ID Is :- aakash.das.ad@gmail.com. I Am Not-At-All Even Able To Use This Certainly-Particular-Account O...
Aug 28, 2022 by AKASH DAS
Dear Oyo.com Customer-Care-Service-Department-Team, This Is To Inform You Sir/Madam, That I Have An Account In Your Very-Own-Company's-Database With The Name Of AKASH DAS And My Registered E-Mail ID Is :- aakash.das.ad@gmail.com. I Am Not-At...
Aug 27, 2022 by AKASH DAS
OYO Rooms - Refund not paid Closed
I made the booking at Oyo Rooms PC*J**** and paid Rs *** on line wen I went to Hotel they refuse to check in they said we will not provide the rooms then they did re booking GK*R**** this hotel they change the no of guest from * to * guest . Th...
Aug 27, 2022 by Shabbir Bhusavalwala
OYO Rooms - They did not refund my money Open
I have booked a room in Oyo on **august and did an online payment of rs ****. Due to some reasons i cancelled the booking on the same day. I received a refund amount of rs **** immediately. But it has been deducted, the balance amount Rs *** i...
Aug 24, 2022 by Priyanka Jayakumar
OYO Rooms - Wrong commitment about Hotel Facilities Open
I was trying to Book Hotel, in ghaziabad on **th of June **** oyo call connected and showing all good facility in Oyo Hotel, Ms. Chanchal booked with the committment Hotel is Air Conditioned surely. I have paid for two rooms in the name of A...
Jun 30, 2022 by Arifa Nauman
OYO Rooms - Money taken but service didn t give Closed
I booked hotel by oyo. I am paid money online platform, but whe i reach hotel they deamding double amount, also there customer care not respos. Booking id QXJ21658...
Jun 10, 2022 by Vicky Chauhan
OYO Rooms - Refund not credited even after cancellation of booking Closed
Booking Id- IZTP**** Phone number from which booking made- ********** Paid through- Upi (paytm) E-mail- kalakar****@gmail.com Hotell booked and cancelled afterwards- OYO Flagship ***** Red Stone. I had booked a room in the aforementione...
May 27, 2022 by Kaustov De Sarkar
OYO Rooms - Company not providing Bills for my last 2 bookings Closed
I had booked two OYO Rooms from **/**/**** to **/***/****. I had requested for a bill from the company but I was not provided any bill. Since the booking was made for official purpose, my employer will not honor my claim unless the bill is prov...
May 16, 2022 by Praveen S
OYO Rooms - Provided false information Closed
They were not upfront about the cancellation fees. They said I would get the full amount back. But ended up getting only half. Now when I reach out to them, they are saying there's cancellation fees involved which was not mentioned earlier....
Apr 04, 2022 by A Livin Maharaj Azariah
OYO Rooms - Refund not recieved Closed
This side Prakhar Srivastava from Varanasi,I had booked a room in Capital O ***** Hotel Blue Bay Inn - OYO from ** dec **** to ** dec **** BOOKING ID – PZVK**** but the property manager refused to check in after that OYO initiated refund on *...
Jan 27, 2022 by Prakhar Srivastava
OYO Rooms - Money didn t refunded Closed
Did Not Refunded The Money I want to file complaint against oyo rooms maine **st Dec ** ko ek room book kiya tha oyo app se. Oyo ke aap me option dete h vo filter ka maine filter me local id accepted select karke search kiya. Ek room book...
Jan 08, 2022 by Jyoti kumari
OYO Rooms - Refund Closed
I paid amount of **** through a link which was sent to me from oyo exec on +************. Then my booking was cancelled and I am bot being refunded....
Dec 27, 2021 by Karan
OYO Rooms - Payment Deducted but my hotel not Booked Open
Respected sir, I paid for the Oyo hotel ***** from **st To **th NOV. My payment from the Amazon app was deducted but my booking was not confirmed. Please look into the matter ASAP. This is my Amazon order Id: P**-*******-******* Re...
Nov 14, 2021 by Suyog Sanjay Wagh
OYO Rooms - Double payment Closed
While paying for my booking first payment was unsuccessful and I paid for second time it got successful but money was deducted twice and double booking was done. Now if I cancel my money will be deducted. So I want my refund. ...
Mar 03, 2021 by Ashish kumar gupta
OYO Rooms - REFUND FOR TWICE PAYMENT Open
I had booked the OYO ***** Stay Hill Udaipur by making an online payment. But, once I reached hotel they charged me again in cash saying that online payment does not work in their hotel. They also promised me to refund the payment made online w...
Mar 02, 2021 by Anshul Kaushik
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