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OYO Rooms ^(41/113)

OYO Rooms - Hotel doesn't exist ^Open

At Bhopal, I booked Oyo Rooms for 2 nights in OYO at Hotel Aditya Regency. Prepaid it via online mode 2000. I have been harassed by this incident where I had booked a hotel in Bhopal and couldn't locate the property. I tried by entering the ...

Apr 17, 2019 by Md Zakwan

OYO Rooms - Paid full money but stayed only for 15 minutes ^Open

I checked into Day Inn Oyo Room Chennai on 3rd April in Chennai (ID ZOVT4682). The hotel and the room nowhere close to the image and reviews that were put on OYO. The staff was unruly and fearing my life I checked out within 15 minutes. The un...

Apr 11, 2019 by Vivek Thomas

OYO Rooms - Misbehaviour by the manager ^Open

The Manager of Palar residency misbehaved with me and my father. I have mentioned to him that I am a patient of cardiology and came to Vellore for treatment. I trusted Oyo service but that hotel manager's behaviour changed the perception of min...

Apr 10, 2019 by Anustha Singh

OYO Rooms - Denied accommodation in spite of booking ^Open

Please refer the attached booking confirmation received from their end. However, while the guest checked in for stay he was denied the accommodation by their corporate team. Worse was the way their local representative Mr Lokeshwaran responde...

Apr 09, 2019 by MANOJ KUMAR

OYO Rooms - Wrong room given ^Open

Its the second time Oyo has cheated me and I had to leave the room the very moment I checked in. They show really good rooms online and made me pay in advance and they gave me a third classroom worst than slums. The room I got was used and ther...

Mar 31, 2019 by Jose michael

OYO Rooms - Cheated by the company ^Open

I booked a hotel in Vrindavan for my elder parents via ref #BYAK7186. The booking was done on 10-15 days earlier in advance. When they checked in the hotel, they say that the hotel was closed for a long time because of renovation. Still, Oyo is...

Mar 18, 2019 by Anant Kumar Mittal

OYO Rooms - Booking not upheld and poor customer service ^Open

Booking id: tvyo8029 Timeline of events: 1. Oct 1st 2018 (3-month prior travel). Booking made on Oyo rooms and paid fully for the property “Oyo 13462 ps grand” at Port Blair, Andaman and Nicobar islands for 2 nights from December 27th, ...

Mar 18, 2019 by Nikhil Mascarenhas

OYO Rooms - Refund not initiated yet ^Open

Mr Rahul Kumar (Rahulkumarr. Tm@oyorooms.com) who is from the sales department of Oyo had contacted me regarding getting a room in Varanasi. I had then mentioned I wanted a room which was a couple friendly and also close to the temple. So I boo...

Mar 09, 2019 by Abhinay

OYO Rooms - Refund not received ^Open

Never expected an odd and pathetic behaviour from Oyo rooms. I was checked in hotel Manasa on 27th/28th of Dec 2018, though I gave complete information to the hotel guys they denied to provide the breakfast to my family. Apart he charged the am...

Feb 28, 2019 by Ramesh Babu

OYO Rooms - Hotel booking refund not paid ^Open

Oyo Room service failed to refund me Rs 5045 which was paid on 18th December 2018. My booking ID-OPEZ0812. I several times call them and they hold call for 20 minutes and promised to pay in 7 to 14 working days. I have their email copies also....

Feb 27, 2019 by BHAGIRATH SHUKLA

OYO Rooms - Faced the horrific experience ^Closed

I’m one of Oyo Wizard Gold Members of Oyo. I have booked Oyo 14186 room for 08.02.19 to 09.02.19 through your Oyo app for my newly wedded younger brother and his wife at Chandigarh. The said property has been chosen considering the pictures a...

Feb 23, 2019 by Nirav Acharya

OYO Rooms - Refund not applicable ^Closed

Booking Id Whet5708 Booked by Vandana Pandya on Sat, 05 Jan 2019 at 12:27 pm ist OYO 9094 The Shivaay Booked From: February 21, 2019 - February 23, 2019 Booking Amount: Rs3057 I want to cancel my booking but the refundable amount is Rs 0...

Feb 15, 2019 by VARNITA PANDYA

OYO Rooms - Room denied saying problem with online booking and money debited ^Open

I made booking for manor back water resort kumarakom via OYO app. first time i opted to make payment at hotel as i don't believe oyo and online transcation and i got booking confirmation and was aked by oyo to make payment at hotel .but the hot...

Feb 07, 2019 by joseph thampy

OYO Rooms - Refund request rejected ^Closed

Please find attached documents for reference....

Feb 06, 2019 by Sharda Dhara

OYO Rooms - Have to paid from my own hand even having enough oyo rupee ^Open

I have been using Oyo app for last years with 70******39 and 70******53 where the last one is wizarded member paying an additional charge. In both accounts, there is 5000 Oyo rupee which is 100% usable during booking. But when am tried to book ...

Feb 05, 2019 by Saran Dinesh P

OYO Rooms - Did not give me invoice and charged more ^Closed

I took a room at SGR residency near beml Mysore, this hotel is not listed on Oyo rooms but the board displays Oyo and the rooms are all Oyo themed, the hotel charged me 1000 for a non ac room and refused to give me any bill/invoice, when asked,...

Feb 05, 2019 by Vignesh

OYO Rooms - Refund for booking number BESI5489 ^Open

My booking number is BESI5489 I checked in to this hotel Amritsar residency on GT road Amritsar on 1feb at 11pm after travelling 200-300 in bus. I was dead tired. And asked the oyo customer care to call the hotel and keep my room ready. I went...

Feb 03, 2019 by Vikas singh

OYO Rooms - Money refund ^Open

They are refusing now to refund my money. While already they have mailed me on 6/1/2019 that refund has been initiated. But now recv a call that not refunding your money....

Jan 24, 2019 by Rajeev Bharti

OYO Rooms - Cheating by Oyo ^Open

I booked a room for 18th Jan I hotel Oyo maitri park, Chembur for over 3000rs,for one night for me anfmy wife. What was shown in photos and actual were totally different. Then I asked for change They gave hotel Neelkamal their flagship hotel ag...

Jan 22, 2019 by Subray hegde

OYO Rooms - Refund ^Closed

I booked the hotel Punjab residency and when i checked in all the rooms were dirty. The room they gave me wasn't cleaned. Hairs were present on the bed. The washroom was totally dirty looked like it was a public washroom. Taps were broken and r...

Jan 19, 2019 by Vikas singh

OYO Rooms - Hotel denied the acceptance of booking through oyo ^Closed

I had booked a room in oyo jabalpur rooms,wardhamaan hotel.the hotel denied entry to my parent's at night 12.the oyo accepted my request but the hotel denied entry to my parent's.then again my parents were sent to another hotel at 1o clock at n...

Jan 18, 2019 by Vijay narayan gaur

OYO Rooms - OYO rooms - Accepting Online money but denying entry to rooms ^Closed

Hi, My Oyo booking ID is xcld 2736, I went to stay in the Oyo 26854 in Pondicherry on January 12th, 2019 night. I paid online in advance for two rooms/4 people. When I tried to check into my rooms at 6PM, one of the two rooms was occupied by...

Jan 14, 2019 by Ramachandran Ganesh

OYO Rooms - Refund not received for Booking after cancellation ^Closed

series of events are as below : 1. booking done at oyo , booking id : JVQT3587 2. called oyo customer care the next day after booking for cancellation and the agent who received the call said that he has cancelled the booking and the entire a...

Jan 10, 2019 by Manish Jain

OYO Rooms - Leaking of Private Information ^Open

I have been staying at OYO hotels since the past three years of traveling or visiting abd the incident that I'm about to convey, has troubled me and has raised concerns. Two days back, I received a text from an unknown number, and on quest...

Jan 07, 2019 by Aditi Srivastava

OYO Rooms - Oyo refund not processed after 30 days ^Open

I have been cheated by oyo and they have fraudulently taken money from me and i did not get the service and left from the hotel. I paid 1340 Rs. i was told that they will refund and sent me emails. They have failed to do so. Its been more than ...

Jan 07, 2019 by Purusharth Mohan

OYO Rooms - Poor Service which resulted in mental torture ^Open

Took a tour Package-JAXF3702 with Oyo Rooms and paid 38500/-. Overall experience is bad, waste of money and time. This experience is caused by following issues 1. Poor package planning: 1We approached Oyo for a package and they provided 7 nig...

Jan 06, 2019 by Somala Sreenivasula Reddy

OYO Rooms - Even after 30 days no refund!!! ^Open

Hi.... I had a conference in Jaipur so i booked rooms via OYO rooms for 5 nights. For some reason i had to cancel the booking. I also got confirmation that your booking is cancelled and your amount of 9990 will be refunded in 10 to 12 working ...

Jan 04, 2019 by Vishwanath SE

OYO Rooms - Bad service and still not refunding the money ^Open

Extremely Pathetic service from Oyo, it was a nightmare to see an oyo room like this. We booked oyo 10904 Home Sunnywoods cabin khalini. Pictures that were uploaded on oyo page are totally different which we found after reaching over there. It ...

Jan 01, 2019 by Sagar Vaish

OYO Rooms - Room booked through Oyo at 2 am Due to fire in our building but on arrival to property they did not ^Open

My building caught fire at night. We were not allowed access to our home, hence I booked an Oyo room at night. I was with my parents both are senior citizen. Oyo confirmed my booking and I called hotel manager, he confirmed my booking too. I ha...

Dec 28, 2018 by Sonam Agarwal

OYO Rooms - Hotel Check-in denied and delay in shifting ^Closed

I had done booking for hotel room at Oyo 1257 Pithla Haveli, Jaisalmer 2 months back and booking I'd is Olga 5481. Accordingly I had reached the Hotel with my wife and baby on 23 Dec. at 7:00 pm. I had been informed by the Hotel manager that th...

Dec 26, 2018 by Bhawani Singh Yadav

OYO Rooms - Image Mismatch & worst service ^Open

I have booked a hotel called Sri Sai Nivas Inn for date range: 24/12/2018-30/12/2018. Booking ID: HANV4271. I have booked 4 rooms. Hotel’s image was not matching with actual one. Also staff behaviour and service is worst. They gave dirty b...

Dec 26, 2018 by Devendra Narayan

OYO Rooms - Oyo refund ^Open

Hi team, I am not happy with service and the policy. Due to some emergency with my family only I placed cancellation but you guys deducted whole amount without any confirmation on the time when I was made the decision. My booking ID QNYI3708 s...

Dec 24, 2018 by PANKAJ TRIPATHI

OYO Rooms - Extra charged ^Closed

I booked oyo room in indore (oyo 15365 hotel royal galaxy park) here I had the worst experience of my life as the staff asked me to give 1400 just because pillow covers and batshit got few spots over them and after requesting a lot that I don't...

Dec 22, 2018 by Ronak Soni

OYO Rooms - Harresssment ^Open

I had a booking in ratnakar days inn kolkata on 14th dec with advance payment , my booking id is ROTH9054, I reported at the hotel at 10 pm bt they didn't allow me to check in saying couples are not allowed but when I booked the hotel it was in...

Dec 21, 2018 by Rajeev kumar ranjan

OYO Rooms - Overcharged on a booking ^Closed

I made a booking through their app and i have found it on several occasiona that the app doesnt work properly i was shown an amount approximately 1200 and i agreed on that and made the booking .. later on when i reached the venue the amount wa...

Dec 21, 2018 by Sandeep singh

OYO Rooms - Very bad service oyo ^Closed

my booking id is MNRQ7125. the hotel i am talking about is hotel apple pie in sector 30. i have a list of problems that i noticed which made my stay utterly uncomfortable and ruined the experience. First of all i called oyo 3 times and couldnt...

Dec 17, 2018 by rishabh abrol

OYO Rooms - Oyo Rooms — refund not being provided. the company employees have stopped responding to emails ^Open

i had made a booking from oyo total Holiday with booking id PKG-OZAF3297. i was shown two hotels in the proposed itinerary. i asked Mr. danish (from oyo) that i wanted to exactly the same hotels and He told me that if i make the payment on the...

Dec 17, 2018 by Pradeep Rathi

OYO Rooms - Room provided by Oyo was not worth ^Open

Room condition is not worth the money, it Should not cost more than 800 rs. Kitchen is not working, not getting hot water to drink. Oyo customer care is not responding even after calling many times...

Dec 13, 2018 by Pawan Kumar Rajpoot

OYO Rooms - Rooms confirmed but denied check-in ^Open

On 11 PM, 12 December 2018, I had booked a hotel room in Oyo in Mahipalpur( Oyo 9029 Hotel Grand Shobha) and I was denied check-in once I reached the hotel. Upon calling the customer service, they simply booked another hotel that they assured h...

Dec 13, 2018 by VIKAS TRIPATHI

OYO Rooms - Hotel Room not provided ^Open

I had hotel booking at Tango Beach Resort, Neill Island for 1 night with Oyo. But when I went to the hotel I was told they do not have any tie up with Oyo and that no such booking was received in my name. Had to book again while the booking wi...

Dec 08, 2018 by Deepayan Dutta

OYO Rooms - Refund claim of double payment was not accepted even after 6.5 months ^Open

issue is regarding refund for double payment. I checked in at hotel cosy tree Inn oyo 5574 in noida on 16may 2018 with booking id-kdwa5703. I tried to pay rent through net banking on oyo app but payment couldn't be completed. So manager at rece...

Dec 04, 2018 by Ramdas

OYO Rooms - Worst Stay Experience at Oyo Rooms ^Open

I have made the booking via oyo my booking id is NAMX3847 i faced a lot of issues. 1.ac is not working 2.there is no tv remote. 3.dirty balcony. 4.worn and dirty bed sheet. 5.worn and dirty towel. 6.worst breakfast. So i called the custo...

Dec 04, 2018 by vikash kumar singh

OYO Rooms - Unfair practice and overcharged ^Open

We three of friends have booked a package from Oyo for 41666 each for Bali trip which included airfare and stay with breakfast for 5 nights and 6 days which also included stay at Kuta ,Gili island and Semiyaak..everything went well but when we ...

Nov 30, 2018 by Unfair practice and overcharged

OYO Rooms - Refund not issue ^Open

I booked the hotel from Oyo. When I reached the property they said there is no room available, I called Oyo and they also said they don't have any property nearby that location. I reached there in night with my family and i wasn't having any pr...

Nov 28, 2018 by VIRAM PRAJESH SHAH

OYO Rooms - Money not refunded ^Open

Actually i booked a room in hotel neelam palace paharganj and i am really disappointed check in time is 12 afternoon i reached there at 4 pm they said you have to wait the room is not cleaned i said i cant wait they shifted me to another room w...

Nov 27, 2018 by Komal rani

OYO Rooms - OYO broken property infrastructure, amenities not working ^Open

OYO 10957 Home was promised an confirmed (Booking Id: RLCN8465) to deliver the following services after receipt of full payment. The facility was supposed to have an AC, Geyser, and other basic amenities like bed, light & fan. Unfortunately...

Nov 26, 2018 by ANIRUDDHA GANGULY

OYO Rooms - Bed bugs in the room. Subsequently, smaller room provided while payment was made for a double bed ro ^Open

I had booked an oyo room through the app, booking reference number zmtx0619 for the 24th of November 2018, Saturday. Booking was made for oyo 14695 Shruti Comfort, located in Chickpet Bangalore and I paid Rs. 765 for the same. I had booked a cl...

Nov 26, 2018 by Pratik Parashar

OYO Rooms - Oyo eaten my 2970 Rs. ^Closed

I have booking earlier that booking id VKQN3527 that was cancelled by oyo it self and said that I have paid amount 2950 Rs is not refundable it can be adjusted in new booking so that I agree and I made new booking and its id is ODZW8069 and its...

Nov 25, 2018 by DARSHANKUMAR M PATEL

OYO Rooms - Refund not received ^Open

Hi, Please escalate this matter to highest authority, as its been two months and I have called oyo service center atleast 20 times but still no proper solution is provided i had made the booking on 30th of septmeber 1 am unknowingly for the ...

Nov 24, 2018 by NAVEEN SHETTY

OYO Rooms - At the time of check in room was not available ^Closed

Hi, My booking ID-QMUS3582 Sequence of the events. 1.I booked a room at OYO 7967 I fully paid 613 Rs. through my card. And also updated my checkin time to midnight. 2.I reached at gurgaon railway station at 5 AM. I booked a cab f...

Nov 23, 2018 by Asif belim

OYO Rooms - Multiple bookings for same listing of oyo property ^Closed

I booked oyo 6221 vagator property on 20th October,2018. My stay was scheduled for 10-11th November,2019 for 8 people. As a part of getting informed I call oyo and asked the availbility of the rooms whick they confirmed. Later on 10th morning w...

Nov 14, 2018 by Arindam Parmar

OYO Rooms - Oyo hotel receptionist cheat ^Closed

My booking id ZKCQ8256 for 13th nov,booked for 828 inr while chkng mr.adnan a** h*** receptionist tells oyo charges extra for kids and takes 350 extra.later he comes to room and takes 1187 saying 13 inr change will give.next day ,asked for bill...

Nov 14, 2018 by Ali

OYO Rooms - Refund Extra amt against Booking ID-AHOW3751 ^Open

My account was deducted with 1091 Rs/- twice. One transaction made through POS was successful but the other tried through net banking was unsuccessful, still, my account was debited with 1091. I have raised this issue to the concerned bank, the...

Nov 13, 2018 by subhajeet mohanty

OYO Rooms - Worst hotel provided by Oyo at Agra hotel heaven resort ^Closed

My booking I'd is NSJT1803 AT Agra hotel heaven resort 12154,this hotel is provided by Oyo app.this hotel was truly worst,hotel staff was too much rude,wash room is too dirty and no water,Ac was not in running,door lock was broken,not provide b...

Nov 10, 2018 by Pankajlal

OYO Rooms - Denied booked room ^Open

Last night I came across a pathetic, irresponsible service of OYO. My self Aravind Radhakrishnan, Last night I had an OYO booking with hotel Ayodhya Residency (OYO 10547), booking ID: UEVD1763. Which I confirmed by WhatsApp response and by a ...

Nov 10, 2018 by Aravind Radhakrishnan

OYO Rooms - OYO Rooms not refunded my money ^Open

I have booked my room through with OYO Rooms @ Bangalore location on 13th to 18th of October. Due to hygiene issue and i was with my baby i cancelled the booking after staying for a day. The OYO team promised and confirmed me on email and call ...

Nov 08, 2018 by Ashwin Marulasiddappa

OYO Rooms - Looted in hotel booking ^Open

I booked oyo hotel for goa (19th Oct to 22 Oct) and i paid all amount at the time of booking. The last very day when i was in between journey a call came from oyo and i was told that your booked room is not available now. After 7 days of confi...

Oct 29, 2018 by Sanaula Haq

OYO Rooms - OYO:Post 3 weeks No refund transferred to Bank account.g ^Open

With reference to my complain about OYO as below: *voxya.com:complain numbers:10228,10639,10926 *consumercomplaints.in:dated October 8,17,19 *complaintboard.in:dated October 8,15,19 *consumerhelpline.gov.in:complain number:966951 *emails t...

Oct 27, 2018 by Niteen Sonawane

OYO Rooms - Got a threat call from OYO hotel owner for giving bad review ^Closed

I stayed in Hotel benz, Mohali on 22nd oct which I booked using OYO. . Booking id is HXEZ3581.. Hotel room was pathetic... Bed sheets were dirty... Few guys were drinking and making noise in the next room.. After the stay I gave 1 star rating...

Oct 26, 2018 by Abhishek Kumar

OYO Rooms - Oyo Rooms — refund of extra amount ie inr 12546---booking id-zohu8312 ^Closed

Dear All, With respect to booking ID zohu8312, due to oyo's technical issue, my online transaction was declined on 3 occasions.But the money was debited from icici bank credit card. So, eventually i ended up paying inr 12546 more. Now I ha...

Oct 22, 2018 by Nishant Sinha

OYO Rooms - Not allowed to check in ^Open

booking id: tchj5628 hotel id : oyo13658 hotel tanish palace location : near delhi aero city I booked one room in this property on 17th October to 18th October 2018. It was a 2 night stay including breakfast. Total cost to be paid for 2 ...

Oct 21, 2018 by prasobh george

OYO Rooms - Worst customers service ^Closed

I have made the booking homestay via Oyo, and it has the picture of kitchen which you are not allowed to use, they don’t have facilities like homestay. The property owner confirmed me for not having such facilities like tissue roll, amenities...

Oct 20, 2018 by Arut khajuria

OYO Rooms - Refund not transferred to bank account by Oyo Rooms.Already 12 days passed ^Open

Myself Niteen Sonawane Recently i booked(7 oct 2018)a room in New Delhi with booking id NFGX8056.I was denied checkin even after confirming and giving miss call on the specified number.The booking cost was 1818.Then called oyo.Oyo shifted to ot...

Oct 19, 2018 by Niteen Sonawane

OYO Rooms - Worst Stay Experience at Oyo Rooms ^Open

I am extremely disappointed and want to escalate to higher level, please share details your senior so that i can have a detailed call on this , First of all the services were worst , I am attaching pictures in the email for reference , 0...

Oct 16, 2018 by Usheer Fotedar

OYO Rooms - Refund not transferred to bank account ^Open

Myself Niteen Sonawane Recently i booked(7 oct 2018)a room in New Delhi with booking id NFGX8056.I was denied checkin even after confirming and giving miss call on the specified number.The booking cost was 1818.Then called oyo.Oyo shifted to ot...

Oct 15, 2018 by Niteen Sonawane

OYO Rooms - Mis selling by Oyo ^Open

I called up Oyo for booking at The Umed Jodhpur with a specific condition of late check-out to which Oyo executive confirmed over the phone that the same can be done by paying 30% of the room tariff to which I agreed. As I reached hotel for che...

Oct 15, 2018 by Rohit Srimal

OYO Rooms - For forcing to give 5 starts in front of them and if not given asking rudely not to come to their ho ^Closed

It is a general complaint for almost all the Oyo hotels wherein they ask to rate 5 starts in front of them while checking out and if lower ranking is given they plainly and rudely say not to come to their hotel again. As per law of contract, i...

Oct 12, 2018 by ASHOK VERMA

OYO Rooms - Oyo Denied Check in at the hotel ^Closed

Recently i booked a room in New Delhi with booking id NFGX8056.I was denied checkin even after confirming and giving miss call on the specified number.The booking cost was 1818.Then called oyo.Oyo shifted to other hotel.Before going to other ho...

Oct 08, 2018 by Niteen Sonawane

OYO Rooms - I was denied a room and i was charged. Oyo denied the room after it was confirmed at midnight. ^Closed

I was denied the room by oyo after it was confirmed. It was midnight and i went through a lot. I need a proper compensation for this...

Oct 02, 2018 by Sivaraj

OYO Rooms - Amount has not refunded ^Open

My Booking Id is QFMP7431 On August 1st I checked in to the Northern suites and checked out on 3rd of August 2018, As it was corporate booking they maid me to pay some amount before checking in to the hotel and I paid Rs.5916 /-through the m...

Sep 25, 2018 by Guruprasad M

OYO Rooms - Charged me for membership and not activating it ^Open

Oyo rooms had sent an email with conformation of my booking from 20/09/2018 to 22/09/2018 and along with the payment to be paid at hotel, which includes the membership fee (wizard membership). I marked my late check in for the day and I check...

Sep 23, 2018 by Ankur Apurv Singh

OYO Rooms - Oyo did not return to me, I accidentally booked the hotel for August 22 on August 23. ^Open

Oyo did not return to me, I had booked the oyo 12171 hotel sky on August 23. Which was booked for a previous date. But refunds have not come so far. I had mail that you would get a refund in 7-14 working days. Today is 16 days. This is mail Hi...

Sep 07, 2018 by Vinod kumar

OYO Rooms - Oyo Rooms — hotel rooms are never guaranteed even after being paid. Cheat you by taking money in ful ^Closed

oyo has been the worst decision of the biggest day of my life - My Wedding. I had multiple bookings through oyo for my guests to make sure all of them are placed in the same hotel and things are smooth. For the checkin time of 12pm, my guest...

Sep 03, 2018 by Ananya Shaik

OYO Rooms - GST Invoice not provided ^Open

Even after 3 times requesting they are sending only payment receipts. Neither the hotel nor OYO is sending me Gst Invoice. Further, the hotel is asking me to come down again to their place to collect invoice. As per gst act and rules, no gst r...

Aug 24, 2018 by Roshan Agarwal

OYO Rooms - Refund ^Closed

Booking id KHMC 7029.booking id .31 .07.2108.money not refund yet ...

Aug 21, 2018 by Arsalan

OYO Rooms - Noise Pollution from one of your rented rooms ^Closed

The colony in which this flat belongs is a residential area with a lot of elderly people. The said flat has been playing loud music for the last 3 hours and it will probably go on late after 10pm the permitable time for which loud music can be ...

Aug 18, 2018 by Neha Advani

OYO Rooms - Refund related issues ^Closed

I had a booking cancellation made on 31th July, 2018. Booking reference is KHMC7029 Till date, I haven't received the refund amount of Rs. 1887 which is pending for more than 2 weeks now. I also called the Oyo helpdesk twice. The guest servi...

Aug 17, 2018 by Arsalan aziz

OYO Rooms - Tax stealing ^Open

consumer complaints logo menuSubmit ComplaintSearch Home iconHome Question iconQuestions FAQFAQ Search search Account Messages Notifications Complaints Sign out © 2018 Consumer Complaints Forum If you have any constructive tho...

Aug 11, 2018 by JITIN KASHWANI

OYO Rooms - Booking not successful at OYO ^Open

I was trying to make a booking from your app for OYO 4111 and paying via Paytm, On paytm side money, 4741 rs got deducted for the booking (Screenshot attached) and oyo order number was generated successfully, But booking was not successful and...

Aug 09, 2018 by Sukhmanpreet Singh

OYO Rooms - Hotel rooms was denied even after payment ^Open

I did the booking for one of the Oyo room in New Delhi, payment was also made through online but after reaching to the hotel manager mentioned that he notified the Oyo for not accepting the booking. We didn’t received any information regardin...

Aug 08, 2018 by Priyanshu Goel

OYO Rooms - Deficiency in services ^Open

My booking id is KAOW5126 booked at 18:14 today I.e. 05 Aug 2018 online through my web browser at agra cantt railway station. The property reflected on window was charging Rs 1506/- excluding breakfast and down towards it was check box for add...

Aug 05, 2018 by SHIVA ANAND

OYO Rooms - Not giving my refund ^Closed

I had called to book a hotel for 1 night with OYO Rooms at 8 am and spoke with an agent to do so. She said that I will have to check with the property about early check in and gave me an option with Gaurav Residency in Kharadi for Rs 2400. She ...

Jul 26, 2018 by Natasha Chaudhary

OYO Rooms - Wrong Description and Misguiding to Customers ^Open

I stayed at Mumbai from13 to 15 July 2018 and my Booking ID : VSGP1853, I booked a hotel room from Oyo but my stay was worst ever, I didn't get the room 10% even as shown to me in pics in Oyo app, even room was not clean, even there are too man...

Jul 23, 2018 by Sourabh bansal

OYO Rooms - Oyo denied checking. ^Open

I booked a room for 3 adults. they denied check in as 2 females and 1 male for check in. While booking the clearly mentioned couples are welcomed. ...

Jul 17, 2018 by jatin lala

OYO Rooms - Oyo not refunding my money rs.19521 ^Open

Hi Guys,i booked oyo 15th june and cancel on 19th June but till now they are not refunding my money.. i continusoly calling them and now they hold call in customer support and never speak...

Jul 17, 2018 by Sahil Chhabra

OYO Rooms - Booking cancelled without intimation and discussion ^Closed

Had done a confirmed booking and paid around 3 k for room booking at Tanisha Guest house Goa through OYO Booking cancelled and replaced with an alternate hotel 10 k away. Surprisingly we got this message after we had arrived at Goa. On our a...

Jul 15, 2018 by Vaishali Sethi

OYO Rooms - Deceived us by providing false information ^Closed

My name is Prashant Nangia. Sir we have booked three special rooms in Hotel Rich Inn(shirafpur chowk opposite Sangam Cinema, near bus stand,Amritsar) I through OYO room services. They have told us that we are providing you the rooms for 1500 af...

Jul 05, 2018 by Prashant Nangia

OYO Rooms - Rooms not provided ^Open

I had booked my room with Oyo when I was going on my vacation to goa and once I almost reached the property I got a call saying my room is cancelled and they suggested me another room so I went to that room they denied to give me a room and sai...

Jul 03, 2018 by Deyon paul

OYO Rooms - Refund ^Open

i booked Oyo room on 14 may 2018 but had to cancel it for some reasons on 21st may 2018. since then I am exchanging emails with oyo personal and it has been told to me twice that it will be refunded.but has not been done...

Jun 27, 2018 by Gaurav sharotri

OYO Rooms - Refund ^Open

I booked an OYO room on 14th of may 2018 but had to cancel it for some reasons on 21st may 2018. Since then it has been more than a month several emails two promises from Oyo Personal of refunding but not doing and making excuses. ...

Jun 27, 2018 by Gaurav sharotri

OYO Rooms - Oyo Rooms humiliate us and spoil our holiday, mood and left us unwell ^Closed

I made booking through oyo on 26th May 2018 in oyo 13553 palm residency in mount abu, amounting 3123 paying in advance through booking id XRGB2958, I also confirmed my booking over phone from both oyo and hotel, when i reached to the hotel, hot...

Jun 22, 2018 by Lav Jain

OYO Rooms - Worst hotel services ^Closed

We booked an OyO room in Hotel Flic Flac ,Lajpat Nagar,Delhi on 19th june,2018.The first day services were satisfactory so we extended the booking for next day.Next day when we came back to our hotel at night there was no water in the washroom....

Jun 21, 2018 by Saloni Saraiwala

OYO Rooms - Poor services of hotel ^Open

My friend and I were recently guests at the Hotel Tisya from 25 may to 26 may . Our booking ID is TBMZ7238. We were highly recommended the Hotel by our friends who had stayed there last year on their honeymoon. We also did our own research bef...

Jun 20, 2018 by Naman

OYO Rooms - Oyo Rooms — hotel charge extra amount / no oyo customer care support ^Open

I booked stay at Paradise Continental with Booking ID GEPN8562 I got confirmation email with three (3) adults Triple occupancy. I paid advance payment to oyo while booking. After arrival at hotel, i learn that they have received booking only ...

Jun 13, 2018 by Vipul Patel

OYO Rooms - Bad Service of hotel from OYO ^Closed

I have booked two rooms on OYO application in mahabaleshwar. But we got only one. I have paid Rs.3000/- booking ID is BONF0867 Other issue in that room : 2. Shock observed at tap of greaser in bathroom.  3. Room were not clean.  4. Room...

Jun 09, 2018 by Sandip Limbachiya

OYO Rooms - Booked family room directly at OYO hotel snow retreat no. 12443 Naddi but it's just kind of big room ^Closed

Booked family room directly at OYO hotel snow retreat no. 12443 Naddi but it's just kind of big room with pathetic toilet which doesn't have a wash basin inside the room... further there is no key available for the room...needs a resolution imm...

Jun 08, 2018 by Pradeep

OYO Rooms - Booking misguide charges ^Closed

I had booked one room Vrinda Anandam Resorts, Vrindavan through OYO App for 2 days. However I have checked earlier on 25th May'2016 and Paid extra amount which is acceptable. However that time I spoke to reception desk and ask him to check out...

Jun 07, 2018 by Sunil Matta

OYO Rooms - Oyo cancelled booking amount not refund. ^Open

I had booked with prepayment 1 rooms for one nights stay at oyo 14259 lime wood Gurgaon from 1st June to 2nd June of may under booking id HNVX6930. When I arrived there my partner did not bring the official identity proof, which led me to...

Jun 06, 2018 by Vijay singh

OYO Rooms - Denied giving me room and given to someone else(checked in at my app) though it was prepaid ^Closed

i made the prepaid booking on oyo for my interview scheduled next day in a company in gurugram. next day my train got late a little and i reached the hotel at around 9.10 am in the morning of 2nd june.hotel manager(hotel raj ,arakshan road, pah...

Jun 04, 2018 by Apoorv Srivastava

OYO Rooms - Harassed and abused ^Open

The hotel staffs were really rude and ill mannered. i felt degrading and embrassed in front of other guests n staffs also...the simple reason was i bleed in bedsheet. This was natural mishap, And can be happened with any women in anywhere If t...

Jun 04, 2018 by Pratik Kumar rajak

OYO Rooms - Checkin cancelled by oyo rooms ^Open

We booked an Oyo on Friday for digha Oyo no 14884 booking id- SYWU6819 when we traveled so far and reached to our hotel they refuse to make check in as they said there was some problems with Oyo systems for which the rooms were booked however t...

Jun 02, 2018 by Sourav Nayak

OYO Rooms - Blind eye turned by oyo rooms against a serious issue of peeping holes in Toilet of OYO Property No ^Open

We went to Uttrakhand as tourists on 26/ 05 /2016 to spend our vacation in Ramnagar, Jim Corbett. but we had to face horrifying incident with us in the Hotel. My wife booked a room from oyo Android app on 26/05/2017 for oyo Property No. 1463...

May 31, 2018 by Naveen Dalal

OYO Rooms - Fraud in Package ^Open

Our conformed room not give to us when me n my family reach hotel.. Oyo rooms fraud us.. Please help us My contact no 9879677337 My conformed order is attach below......

May 28, 2018 by Chintankumar Patel

OYO Rooms - Cheated by Oyo rooms ^Open

I booked a package to thailand from Oyo holidays. My package was from 6th of May 2018 to 18th of May 2018. We booked our package on 23 of April. No receipt was given for payment done to them. No one answered the calls. My calls were either igno...

May 21, 2018 by Priyank patel

OYO Rooms - Refund not received ^Open

Booking id -xjqr7496. I checked in at around 5 30 pm to this hotel called varcity ruby. It was the dirtiest place I have ever been to. No person with the right mind would stay even if it's free. We were made to check the other room but it was a...

Apr 29, 2018 by Swetha udupa

OYO Rooms - Service not provided as promised ^Closed

I have checked in one of the oyo rooms from 10th of april- 15th of april.My concern is of the date 15th april time 3:00-5:00 a.m. I have lodged complains to the oyo consumer helplines. But no action was taken after around 30-40 calls made or re...

Apr 17, 2018 by Umang Bansal

OYO Rooms - Cheating By OYO Rooms ^Open

I booked a package for kerala trip with my wife for 9 nights and 10 days through OYO Rooms. I was asked to pay my entire trip cost as advance money which I paid via online transaction. I was scheduled to arrive and depart from kochi airport. O...

Mar 25, 2018 by Sandeep Kumar Mishra

OYO Rooms - Bedbugs in Oyo Flagship Hotel Highway Residency ^Open

My stay with so called Oyo Flagship Mumbai 573l ,Chakala Sahar Road or Hotel Highway Residency resulted in encounter with bedbugs at 5 AM in the morning. This was totally stressful as there are no prior checks conducted to avoid such conditions...

Mar 17, 2018 by Ak

OYO Rooms - Tax Invoices - GST ^Open

Hi, I had booked rooms in Chennai in Chennai during 19th to 21st Jan 2018 and 23rd to 25th Jan 2018. with booking id - sjwd7532 and CULA9640. i Stayed at two different hotels in Chennai. during those dates. i have not yet received the GST tax i...

Feb 21, 2018 by Chellapilla Venkat Ramana

OYO Rooms - Mobile stolen from room - no cctv footage ^Closed

My mobile phone was stolen from my room in the middle of the night between 4am-9:35am. Another guest too complained that he strongly suspected that a staff member entered his room in the middle of the night. I was staying at Ark Apartment Hotel...

Jan 04, 2018 by Ramlah Merchant

OYO Rooms - Oyo rooms vheeting ^Closed

I booked a hotel from 9903525798 hotel Bhumi.. which was not in mount abu but it was writen as mount abu in the oyo address.. Even the hotel owner and manager at hotel Bhumi told that the address is incorrect and they insisted me to call back a...

Dec 30, 2017 by Aniruddha Mukherjee

OYO Rooms - Did not receive Cashback ^Closed

Booked a room for 18th of December at a price 932,in Noida. And paid the amount via paytm, as 15% Cashback was going on .Booking ID is DCXM9213 .Been waiting for last 4 days but didn't receive my Cashback yet. ...

Dec 22, 2017 by Lalit Joshi

OYO Rooms - Unethical behaviour ^Closed

Ili stayed in new delhiI for 2 days 12th to 14th dec. 2017 at hotel nilachal house in south ex 1 booked through oyo. though promised at the time of booking as complimentary, no breakfast was provided. linens were dirty. room had foul smell. for...

Dec 15, 2017 by Radha Govind Sharma

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