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OYO Rooms
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How to resolve OYO Rooms complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against OYO Rooms?
If you are not satisfied with OYO Rooms, file a complaint now:
1. Go to "File a Complaint" form
2. Choose OYO Rooms and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from OYO Rooms
But before filing a complaint, you should
a. Contact the customer support of OYO Rooms first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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OYO Rooms - Paid Oyo for room but check in denied at Hotel Open
On ** August ****, I have booked a room in K K lodge, kalady, kerala for my staff Mr. Sudheesh via booking.com. Later I received a mail from Oyo rooms that the rooms in KK lodge is filling fast hence i have to pay Rs ***. Hence I paid the amoun...
Sep 05, 2023 by Manoj
OYO Rooms - Oyo Refund converted to Oyo Money Open
i made Rs *** payment . Upon cancellation without giving the payment to my credit card they refund it in their wallet & now there is no option to transfer the money. ...
Aug 30, 2023 by soumya dhar
OYO Rooms - Refund not given Closed
I have booked a room on **th Feb **** and later canceled the room after visiting the hotel through Oyo customer care. They promised me a refund on that day and its been more than ** days and i still didnot get the refund. Customer care people k...
Apr 15, 2023 by N. L. Prasad
OYO Rooms - Refund since 2019 Closed
After cancelation of my oyo room. Oyo promised for money refund within ** days, but they not refund. After again mail they didnt give me a proper solution after waiting hours and hours here **** still i m waiting my **** amount refund .. Again ...
Apr 08, 2023 by Kavita
OYO Rooms - Money deducted twice but did not get the booking Closed
I booked a hotel named the premium villa located at kailash colony, delhii and payed the full amount for the same i.e ***. When i went to hotel the reception told me their is no booking on my name in their server. Then I called oyo customer su...
Mar 15, 2023 by Pranshu Kakkar
OYO Rooms - Money not refunded for order Closed
Dear Sir/Madam, I am writing to express my disappointment with the services provided by OYO. I made a booking for a hotel (Flagship Relax view,Shyam Nagar Road)through OYO's website for my stay from **th Jan,**** to **th Jan,****. However, w...
Feb 23, 2023 by Ujjal saha
OYO Rooms - Refund not done since 112 days Open
Refund pending from OYO since *** days I had booked a room on **th Oct at Ahmedabad , OYO ***** Hotel Anjani Inn and I was asked to do the payment on the spot, But the hotel refused to grant stay and said they do not take any booking from...
Feb 04, 2023 by Praveen John Coelho
OYO Rooms - Refund not received from last Closed
I have booked oyo rooms in Thailand for **nov **** but during checkin hotel denied for checkin as they don't have tie up with oyo. I have paid in advance ***thb. I have raised complaint many times but till date my refund is not received. I also...
Jan 25, 2023 by Garima
OYO Rooms - Refund required for Booking ID Closed
I booked room in Hotel Vandana for **-Jan-** using OYO app and made full payment for it to OYO. However, on reaching the hotel, the hotel said the booking is not valid at that price and that I need to do a fresh booking with the hotel directly ...
Jan 23, 2023 by Amlan Deb
OYO Rooms - Money not refund Closed
After cancelation of my oyo room. Oyo promised for money refund within ** days, but they not refund. After again mail they said there is some issue from account side but again they returned within ** days. Again they not returned my money....
Jan 19, 2023 by Chanchal Kumar
OYO Rooms - Refund not received on cancellation Oyo hotel Closed
On *th December ****, booked Oyo flagship ****** Sai Inn rooms through oyo call center, booking id Q**YO*** at kc arcade, oyo flagship ****** Sai Inn for **** per room for * days and was asked to pay advance for confirmation of booking, the adv...
Dec 29, 2022 by Amey vikram adnaik
OYO Rooms - REFUND NOT RECEIVED ON CANCELED BOOKING Open
On **th December ****, booked * rooms through oyo call center, booking id XABI**** at kc arcade, oyo home ***** for *** per room for * day and was asked to pay advance for confirmation of booking, the advance of rs *** was paid through Google p...
Dec 25, 2022 by SAINGEL MIRIYAM MAMMEN
OYO Rooms - Refund Open
Refund not received, reason is unknown and customer service is worst not responding ...
Dec 21, 2022 by Rohit
OYO Rooms - Refund not provided Closed
I have been chasing since June'** for my refund. I booked a OYO Hotel in June'** but the Property holder denied that he cannot accept a Driving License as a Proof & he asked me to bring my Aadhar Card. As I don't have my Aadhar Card so I asked ...
Dec 20, 2022 by Anmol Singh
OYO Rooms - Hotel cheated us Closed
My booking ID: RIDV**** (OYO Hotel ****) I have booked * rooms for * people (* ladies). While we checked in they said the oyo rates are very low and they need extra money. Since Iam with my family including * ladies I accepted and checked i...
Nov 22, 2022 by SAI NATH
OYO Rooms - Refund not given Closed
It's already been ** days they have yet not given me the refund of my booking. ...
Oct 25, 2022 by Arpita Behera
OYO Rooms - Refund not initiated or reflect in my account Closed
It's been ** days I didn't get my refund amount by their side it is completed but the amount still not reflected in my account didn't get that.my booking id is VHVR**** all executive are rude liar cheater and fraud please give my money back to ...
Oct 13, 2022 by Prathmesh Mangesh paitwar
OYO Rooms - I didn t got any refund yet it s been a month now Closed
I booked Oyo room on ** sept **** , the room which was booked at rupees ***/- but the room which was booked didn't allowed us by saying us this room is not for couples so I issued for refund but still I didn't get it . Booking ID : ZJV*****...
Oct 07, 2022 by Mayuresh Pawar
OYO Rooms - Refund not received Closed
Oyo accepted booking but hotel management didn't allowed us to to check in. When I informed the same oyo did not responded. And I asked for refund almost * weeks there's no proper response, even in posted social media twitter also even then the...
Oct 07, 2022 by Shaffi Shaik
OYO Rooms - Oyo not refunding money after cancellation of booking Closed
Booked room in lonavala for **-**sept ****. Cancelled before check in day, as per oyo policy i'm entitled to full refund. On the App they show that refund of Rs**** is on it's way. But the refund is still not processed. I called customer su...
Oct 05, 2022 by Ayush Vachaspati
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