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Dashavanth filed complaint against BSNL on May 2, 2019
From the past ** months, I have been using BSNL Prepaid. Opted for STV*** Plan which was providing *.*GB/day *** SMS and unlimited calling for *months (***days). I have used these two successive terms *+*months.
Latest same recharge (STV***) was on March **th, Suddenly out of nowhere, without any intimation or without any proper communication or proper consent they claim that they have changed plan and for one month till April **th they provided *gb/day and now they changed to *gb/day.
Even if you check which plan they use it will say STV*** *.*GB/day but it's not. Please find the attachment. Now if we check there is no STV*** plan at all. They are illegally changing and looting consumers and causing the problem.
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
61
Total Complaints
32
Total Resolved
52.46%
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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