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MTNL MUMBAI - MTNL is not taking action on my request

GIRISH MANOHAR VARTAK filed complaint against MTNL MUMBAI on May 6, 2022

I have sent following email to "selfcare@mtnl.net.in" but they are not taking any required action
my telephone no is ******** ans cust no is ********** On **-**-**** I changed plan ***_BB_***_*M_Combo details of which is as follows but no action is taken till date I am senior citizen and if I do not see any action from your end I will file RTI and also move to consumer court
Work Order Date: **-**-****

Work Order Name: ***-TRIBAND PLAN CHANGE

Telephone No: ********

Subscriber No: **********

Work Order No: ****

Exchange: SHIVAJIPARK

Current Stage:

CSMS Status: INCOMPLETE

Exchange Status: INCOMPLETE

Contact Person: V.K.GANGWAR, Mobile No: **********
I am not able to contact above contact person

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Complaint Status

Resolution Demanded:

Replace / Fix problem

MTNL MUMBAI

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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