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Indigo Air lines - Till now they didn t gave refund amount

Ashik Benny filed complaint against Indigo Air lines on Apr 18, 2023

Hello Sir/Mam
I am Ashik Benny
On **/**/**** I booked tickets from PNQ to TRV on **/**/**** (Flight PRN :EUMG*X)
I need to cancel this flight because of timing so I called customer service so there AI is speaking to me after That call connected to one Sir, I told him I need to cancel this flight tickets I need to put another ticket **/**/****. He told Me that I will cancel the ticket and the refund amount will come within * to * days .Till now no amount is returned to me

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Indigo Air lines

32

Total Complaints

13

Total Resolved

40.63%

Consumer Satisfaction

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