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V S Harish P filed complaint against Indigo Air lines on Aug 4, 2023
Seats are double booked in delhi to hyd flight.
We were travelling with kids and it was a horrible experience to see the seats are double booked.
We have to stand inside flight for **minutes(with kids) and finally we were given last row seats the left over one, which was terrible.
Being an international travel, we were already exhausted and kids were irritated because of this pathetic experience.
Finally we as a family have to sit separately in the last row which was terrible and unacceptable.
Throughout the journey we were not allowed to choose our seats nor meals.
This we felt as discrimination.
We feel like humiliated, discriminated. I demand a compensation for his horrible experience.
I called indigo customer care and they treat us like beggars.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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