File a Complaint against Indigo Air lines
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Indigo Air lines?
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Indigo Air lines - Website cheating airport staff misbehavior and customer support team indifference Open
I reserved a ticket through the official Indigo website with PNR SWEQJL for a flight from Jodhpur to Bangalore. I paid for Seat number *F and booked wheelchair service since there was no Porter service available at Jodhpur staff. I clearly comm...
Jan 12, 2024 by Vashambhi Joshi
Indigo Air lines - Travelling baggage has been damaged Closed
My wife took the **:** Indigo flight from Kolkata to Bengaluru on **/**/****(Flight no. *E ***). After reaching the destination she didn't receive the check in baggage from the counter after waiting approximately ** mins. After inquiring the st...
Dec 30, 2023 by Sumit Ranjan Maiti
Indigo Air lines - My costly item is stolen from my checkin baggage Open
I want to draw your kind attention that my camera with battery and memory card & helmet mount has been stolen from my check in baggage during my flight journey from pune to durgapur. I have complained several times at airport helplines but t...
Oct 24, 2023 by Priyaranjan Panda
Indigo Air lines - Luggage got damaged Open
We were travelling from Guwahati to Jodhpur via Mumbai. I had submitted or luggage at Guwahati airport to Indigo airlines. But the luggage I received at Jodhpur airport is a damaged one. Upper pocket of the luggage is completely damaged. Guw...
Sep 27, 2023 by Jitu Talukdar
I had booked indigo ticket for * passengers from Bangalore to Dehradun for ** of Oct . Since I had to reschedule i splitter the one into two. After splitting was done i re scheduled tickets for my son and wife and paid the difference and resche...
Sep 16, 2023 by vinod khanduri
Indigo Air lines - Missed Flight Due to Medical Emergency CCU to Male Open
I am filing this formal complaint to address the unfortunate circumstances surrounding our recent flight booking from Netaji Subhas Chandra Bose Airport (CCU) to Male, scheduled for September **, ****, through Indigo Airlines. The purpose of th...
Sep 15, 2023 by Suprime Bakshi
Indigo Air lines - Luggage damage PNR Open
Hi Team, This is to inform you as reported last night that our luggage is severely damaged. This was also reported to the customer desk post landing and as suggested by them I`m writing this email to you. Kindly update me on the soluti...
Sep 12, 2023 by Bojamma MD
Indigo Air lines - Indigo Flight delayed becoz of that we missed our connecting flight Open
Sir, I John & my son (Joshua) both of us started our journey from Hyderabad to Dubai via Indore. Airlines gave us confirmed tickets. First leg travel was with Indigo and second leg travel was with Air india express. Indigo airlines i...
Aug 11, 2023 by Kommuguri John Wesley
Indigo Air lines - Delay of flight Open
On the **th of July , i together with my other * family members were traveling from Dubai to Delhi , PNR/Booking Ref.: OV**TA however exactly at the time of take off one of the aircraft engine developed a glitch and stopped working , all the...
Aug 06, 2023 by Zafar Ali Khan
Indigo Air lines - Indigo international trip seats double booking and harrassment Closed
Seats are double booked in delhi to hyd flight. We were travelling with kids and it was a horrible experience to see the seats are double booked. We have to stand inside flight for **minutes(with kids) and finally we were given last row seat...
Aug 04, 2023 by V S Harish P
Indigo Air lines - Unethical practice by Indigo Open
I booked travel to Delhi from Chennai on *th July **** in Indigo flight (*E-****) - PNR F**NPE. I booked as student ticket since I am PhD student at IIMKashipur, But I lost my student ID card on the way, I reached airport boarding point after ...
Jul 21, 2023 by Manisekaran Thangavelu
Indigo Air lines - LOST BAGGAGE AND EXTRA CHARGES FOR BAGGAGE Open
To whomsoever it may concern, I have had the WORST experience of my life with indigo airlines yesterday. I have always been appreciative of the airlines but yesterday and today I have been going through HELL because of your staff. I was fly...
Jul 07, 2023 by Purvai Nehru
Missed indigo flight due to Indigo checkin crew at chennai airport though we enter checkin counter *hr ** mins prior to departure. as soon we reach counter , they told my family that Check IN closed , no one called out loudly to let us know ab...
Jun 25, 2023 by kiran kumar arepalli
Indigo Air lines - Cash Stolen from Carryon Handbag Indigo flight Closed
I was travelling on Indigo flight **** from HYD to DEL on **/**/****. My hand carry cabin bag had my personal belongings including wallet & I was carrying INR & other foreign currency amounting to Rs. **,*** My bag was misplaced and after I ...
Jun 18, 2023 by Sudhanshu Karnatak
Indigo Air lines - Refund Closed
Transaction failed but money deducted from my account and no ticket issued. Bank confirms payment has been deducted but indigo denies any payment done . Transaction no -JPAY**********a****** done at *:** am on **/**/****...
Jun 05, 2023 by Michael
Indigo Air lines - Refund for flight cancellation Open
today on * june **** I booked flight on indigo from ranchi to hyderabad for * travellers which costs ₹**,***. And instead of *june i have booked it for *th july. So i have proceeded for refund just after a minute or two. They have dedu...
Jun 01, 2023 by Faisal jawed
Indigo Air lines - Wrong GST Invoice Sent Open
I had booked a return flight for three passengers for the month of April ****. Booking was done in February, after which IndiGo changed our flight numbers as well as timing, several times (even till the last date). We accepted the changes with...
May 18, 2023 by Priyanka Sameer Mohile
Indigo Air lines - Ticket refund Open
I have asked that how can Indigo Airlines assist customer in case of an exigency. I was stuck in heavy traffic due to rainfall in Riyadh. What communication’ modes active in night ? I had tired all your communication channel available on I...
Apr 26, 2023 by Anurag Pall
Indigo Air lines - Till now they didn t gave refund amount Closed
Hello Sir/Mam I am Ashik Benny On **/**/**** I booked tickets from PNQ to TRV on **/**/**** (Flight PRN :EUMG*X) I need to cancel this flight because of timing so I called customer service so there AI is speaking to me after That call con...
Apr 18, 2023 by Ashik Benny
Indigo Air lines - IndiGo No assistance and support at airport counter Closed
A one-way ticket is booked from Istanbul (IST) to Bangalore (BLR) on March **th, ****, and the departure time is **:**. It was a planned business trip. On March **, ****, I took a Turkish Airways flight from Kayser (ASR) to Istanbul, which was ...
Apr 05, 2023 by venkataramana
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