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Saloni Dhawan filed complaint against UBER on Jul 10, 2019
Hi, I had taken a ride with Uber on *rd July, the estimated fare for which was ***.**. I was charged Rs. ****.**. Since my Paytm account only had *** rupees in it, *** were deducted by Uber. I complained about the discrepancy between the amounts of *** and **** and Uber corrected the charge, and revised the amount payable to rs ***, I was promised a refund within * days. However, it has been over a week and I have not received the refund of rs. *** till now. Ubers customer care is completely automated and therefore no executive is handling my case or looking into this concern.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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