Purplle - Refund not credited
Puja Yadav filed complaint against Purplle on Feb 25, 2024
I've ordered some products from purplle on **th od dec**** through prepaid and cancelled it at the same time as i wanted to add some more items and ordered again through cod. Since then purplle company have told me that they've refunded my money on **th of dec **** i.e.the next day of my cancellation date. Now the problem is today is **th of fec **** and the amount has still not credited in my account and the customer care person told me to go to my bank and raise a dispute and again the bank manager told me it should be refunded by purplle and it's not credited still. So, kindly hoping again till today that my money will be reflected. Even though it is Rs.*** only it means a lot me. Kindly do the needful. Thank you
Thousands of customers like you have trusted Voxya to resolve their issues

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Debasish swain on Oct 8, 2025
Purplle – Package not delivered Closed
Order placed on **th sept **** and it's despatch from bhubaneswar to balikuda, Jagatsinghpur after some day I checked my phone for where my order is? Then I came to know that my order already delivered on **st sept ...
Debarati Das on Oct 4, 2025
Purplle – Damaged product recieved from purplle Closed
I received a damaged and delayed product from my recent order. I had ordered on **th September ****, and it was supposed to arrive by **th September, but I actually received it on **th September ****. The product, ...
archika on Oct 3, 2025
Purplle – Refund Denied for Damaged Products Order ID 676 Closed
I placed an order of * items from Purplle on **.**.****, delivered on **.**.****. Out of these, * items were delivered in damaged and unusable condition: *. Mars Ink Pen Eyeliner (₹***) — already opened, plastic ...
Niki on May 28, 2025
Purplle – Purplle sending damaged itemClosed
I have registered my complain *** times and yet they reject it ..they send damaged item with no cap ...yet they are not taking it into consideration
Bini Geevarghese on Feb 17, 2024
purplle – delivery failure and returned without the consumer knowledgeClosed
as purplle was offering a sale in which i ordered * items from * different brands in which i got some discounts and a free product that was included in the sale offer. When the first delivery failed as they were not...