athulyasudarsanan filed complaint against purplle on Jan 13, 2026
I ordered shampoo, conditioner, moisturizer, and face wash from the Purplle app. However, instead of these products, I received an innerwear item which is completely unrelated to my order and not a Purplle product.
This is a serious delivery mistake. I raised a complaint and requested a refund, but my request was rejected without proper resolution.
Since I received a totally wrong product, I request an immediate full refund or correct replacement.
Order ID:********

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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