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Twinkle Chinnoy filed complaint against Nykaa fashion on Sep 15, 2025
Respected sir
I had ordered Timex blue Analog watch Order ID: NYK-********-******* . But due to confusion my product was exchanged at shop. So when I got my original product then i reached out to the one of the senior executive of your team . And then they asked me for the images of the product back and front with box so I shared via mail to them then after confirmation they initiate the return and on pickup day that is * sep a quality check was held on my door step. Then delivery boy pickup the product and inform got sms that product has been pickup successfully. But now they refused for Refund and blocked my refund od **** rs . By giving an excuse that some local product has been sent to them .
Refund amount - **** (upi)
I had send the right product even they also know that because when I said that if you don't want to refund give my product back or money back they refused both instead they made fake allegation on me .
Previous return was also passed the quality check and approved by the seller then refund was credited from their side .
I request you to refund my money. I 'm just a student i can't afford this loss please help me.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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