Samsung India Electronics India Private Ltd - poor service for display changing cheating
Sayed Abdul Rouf filed complaint against Samsung India Electronics India Private Ltd on Nov 29, 2018
Respected Sir/Madam,
I had an issue with my display of Samsung SM-J***F phone which bought for ***** INR from Saudi Arabia. It says warranty is international and i cant claim it from India. Then i payed **** INR to change a new display from Samsung authorised service center (Parayancheri, Calicut, Kerala) on November *, ****. They gave me poor display and today my display is flickering. Please note that the handset didnt fall down or any thing damged. I went there again today and asked for the value for my Four Thousand Six Hundred and Fourty Five rupee. But they told they cant resolve my issue if i didnt pay that much money once again because i had bought it from outside India.
Please note that the issue came again within * month and the company is not taking the issue of consumers seriously. Also i changed the display from India and not resolving the issue inside India itself.
Please ensure me justice. I feel they sounds like they are questioning honorable Indian judicial.
I just want the service center to resolve the issue at no cost as the issue came after ** days
Thank you.
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