Uber - Package stolen by uber parcel delivery person

RESPECTED SIR,
I AM A CCTV DEALER IN NEHRU PLACE DELHI WIHT GST **AESPN***K*ZB I HAD RAISED AN INVOICE NO. * AND SENDING GOODS THROUGH UBER. I HAD YESTERTERDAY THAT IS **/**/**** BOOKED AN UBER PARCEL FOR A PACKET OF CCTV CAMERA TO BE DELIVERED TO MAHIPALPUR AT *.**PM. THIS DRIVER TOOK THE PACKET BUT DID NOT START THE RIDE SO I CALLED HIM MULTIPLE TIMES THROUGH UBER APPLICATION BUT HE DID NOT TAKE CALLS SO I MESSAGED HIM THROUGH APP HE READ MESSAGES BUT DID NOT REPLY. THAN I REPORTED THIS TO UBER THEY GAVE ME DIRECT NUMBER OF DRIVER ********** WHICH WAS ALSO GIVEN BY DRIVER AT THE TIME OF PICK UP BUT IT WAS SWITCH OFF THAN THEY GAVE ANOTHER NUMBER ********** IT WAS WORKING BUT FIRST HE SAID I NEVER PICKUP PACKETS FROM NEHRU PLACE AND ONLY WORK IN GURGAON FOR UBER AND LATER SAID I HAVE NEVER USED UBER PARTNER APP WHICH IS A LIE AS NUMBER IS VERIFIED BY UBER THROUGH OTP. THIS DELIVERY GUY HAD GIVEN HIS QR CODE FOR PAYMENT SO I CAN MAKE PAYMENT WHEN HE REACHED DESTINATION THIS QR CODE ALSO HAD A NUMBER ********** I CALLED ON THIS NUMBER HE ACCEPTED THAT HE TOOK PACKET BUT SAID YOUR PERSON GAVE ME PACKET BUT THAN I WENT TO SMOKE CIGGRATE AND YOUR GUY TOOK PACKET BACK WHICH IS A LIE AS MY GUY SAW HIM RIDE AWAY WITH THE PACKET HE NEVER TOOK A STOP FOR CIGGRATE AND THAN WHY WOULD HAVE HE GIVEN HIS QR CODE FOR PAYMENT AND NUMBER WHEN HE DID NOT TAKE PACKET. THIS PERSON HAS DELIBRATELY STOLEN MY PACKETS OF GOODS WORTH RS ***** AND IS LYING ABOUT THAT HE NEVER DROVE UBER HOW COULD UBER HAVE GIVEN WRONG NUMBER THEY HAVE NUMBER VERIFIED. THESE PEOPLE OR PERSON ARE USING UBER PLATFORM TO DO FRAUD WITH SHOPKEEPERS AS MANY WOULD NOT HAVE REPORTED THIS TO POLICE FOR VALUE BEING SMALL AND WHY WASTE TIME AND UBER TOO IS RELUCTANT TO TAKE ANY LEGAL REMEDY AGAINST SUCH PEOPLE AS IT BRINGS BAD NAME FOR THIER PLATFORM TOO SO IN A WAY THEY ARE HELPING THESE FRAUD TO CHEAT CUSTOMERS.
I REQUEST POLICE TO REGISTER A CASE AGAINST THIS RIDER FOR THEFT CHEATING AND ALSO INVESTIGATE UBER WHETHER THEY ARE DELIBRATELY HELPING SUCH FRAUDS TO USE THIER PLATFORMS TO LOOT CUSTOMERS SO THAT I GET MY MATERIAL BACK AND NO ONE ELSE IS CHEATED BY THEM OR OTHER SUCH PEOPLE OPERTAING ON UBER IN FUTURE.