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Preethi Gopalakrishnan filed complaint against Big Basket on Dec 6, 2018
The order date was wrongly reflected on order confirmation. I did not raise an issue. But on the delivery slot confirmed also delivery did not happen. When I tried calling customer care, the number isn't functioning and when I used the chat support, there was no response. This is happening for the second time in one month! The just say we will give ** percent refund and thing it resolves the matter. Where are the products? Order Number #MHO-********-******
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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