Nykaa Fashion - Nykaa fashion is a big fraud website

This is in reference to my orders that were placed on **rd july with Nykaa Fashion . Order number is NYK-************** .
(* aeropostale top and a USPA shirt) .

I was happy with the aeropostale top. But the day we received the shirt the very next day we opened it and found that it was some other brand's shirt with which a detachable paper tag of USPA was attached which shows that this was all intentional and planned. Even on the pocket we can see stitching Marks seems as if some logo has been removed.

Post that I placed a return request along with images and then the return request was cancelled . They said that it was not their brand so they will not pick it up. Post that I called the customer service team almost * times and kept explaining the same thing if the shirt was of the same brand (my original order) why on earth will I return the same. I have been very patient till now but now I am being forced to take other steps.

I am associated with world's most famous designer Sabyasachi Couture since last ** years and know how customer service should be.

After explaining so many times if Nykaa team is still not giving me a solution I will make sure everything goes on social media on each and every page to spread awareness regarding this fraud site. I completely depend on online shopping but have never come across such a fraud and cheap site.

I did not want to stoop down to this level but now just wait and watch.

Very shameful. You people will regret.