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Sangeetha Mobiles Private Limited - NOt received my refund after cancellation of my order

Bhanu Pratap Singh filed complaint against Sangeetha Mobiles Private Limited on Jul 25, 2024

I ordered an iPhone ** Plus from Sangeetha Mobiles on June **, ****. They guaranteed delivery within * hours, but I waited ** hours. When I contacted them, they said they only had one person in the store and couldn’t deliver the phone. Understanding their situation, I asked if I could pick up the product from the store. I reached there and waited over * hours to get the correct valuation of my old phone, but they offered only half the value shown online. I requested them to cancel my order and refund my money. Since then, I have been repeatedly asking for my refund, but they keep telling me that I will receive it in * days. These * days have now turned into a month, and I still haven’t received my money back.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Sangeetha Mobiles Private Limited

12

Total Complaints

7

Total Resolved

58.33%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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