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Faizan Memon filed complaint against Samsung India Electronics India Private Ltd on Feb 21, 2023
I ordered * items from Samsung on **th Feb **** (Smartphone, Charger & Ear Buds) out of which they have delivered Smartphone & charger on **th Feb but even after continuous reminder to delivery buds Samsung has failed to deliver the product on committed timeline. Customer support does not provide any form support & they only give vague answer & excuses that there is some technical glitch due to which they are not able to contact logistics department. Companies like flipkart, amazon etc provide delivery of the product within *-* days of placing an order but Samsung is neither providing me satisfactory response nor delivering me my product.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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