Facebook Pixel Tracking

Purplle - My order is not received for prepaid delivery

Devi filed complaint against Purplle on May 24, 2026

​"I am writing to express my extreme disappointment regarding my order placed on May **st, which was a prepaid order. As of now, I have received zero updates on the status of my order, and it has not arrived by the expected delivery date. Furthermore, your customer care channels are completely unresponsive, making it impossible to get any assistance. This has been a frustrating experience—I would like to know the status of my order immediately and how you intend to resolve this given that I have already paid for the product. Your service has been completely unacceptable."

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Purplle

16

Total Complaints

10

Total Resolved

62.50%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

athulyasudarsanan on Jan 13, 2026

purplle – wrong product refund not credited Closed

I ordered shampoo, conditioner, moisturizer, and face wash from the Purplle app. However, instead of these products, I received an innerwear item which is completely unrelated to my order and not a Purplle product. ...

athulyasudarsanan on Jan 13, 2026

purplle – wrong product refund not credited Closed

I ordered shampoo, conditioner, moisturizer, and face wash from the Purplle app. However, instead of these products, I received an innerwear item which is completely unrelated to my order and not a Purplle product. ...

Debasish swain on Oct 8, 2025

Purplle  – Package not delivered Closed

Order placed on **th sept **** and it's despatch from bhubaneswar to balikuda, Jagatsinghpur after some day I checked my phone for where my order is? Then I came to know that my order already delivered on **st sept ...

Debarati Das on Oct 4, 2025

Purplle  – Damaged product recieved from purplle Closed

I received a damaged and delayed product from my recent order. I had ordered on **th September ****, and it was supposed to arrive by **th September, but I actually received it on **th September ****. The product, ...

archika on Oct 3, 2025

Purplle  – Refund Denied for Damaged Products Order ID 676 Closed

I placed an order of * items from Purplle on **.**.****, delivered on **.**.****. Out of these, * items were delivered in damaged and unusable condition: *. Mars Ink Pen Eyeliner (₹***) — already opened, plastic ...