ZoomCar - MY CAR NOT REPAIRED BY ZOOMCAR

I am a Zoomcar host. My car met with an accident on **nd August and I took my car to Zoomcar's garage for repair on **rd August, as per the responsibility policy. And he said that you will get your car in ** days but now * months and ** days have passed, my car has not been bought or repaired. During this time he has made many small promises to me, he has made me very worried mentally or physically. Now Zoomcar garage told me that they will not repair my car as it is. During this time I have incurred huge loss or have made fun of my patient. And now I only have to repair my car or the loss incurred is his payment. Need zoomcar ki or se.