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Indigo Air lines - Multiplr Flight delays

Bhavana K M filed complaint against Indigo Air lines on May 26, 2023

My PNR - BMUUWS.
I had booked flight from Srinagar to Bangalore at **:** hrs on **th May ****.
My flight was from Srinagar to Delhi and Delhi to Bangalore which was supposed to reach by **** hours on **th May.

I reached airport at **:**pm to board the flight where I was told the flight is delayed and made me wait till *pm. Then I was offered a flight from Srinagar to Mumbai and Mumbai to Bangalore which was at **:**hrs which again got delayed and my connecting flight from Mumbai which was at **:**hrs on **th left.

Then I was offered next flight which was at *am on **th May.

I was made to wait for more than ** hours in the Airport.
I had to spend on * people (me, my spouse and my daughter) lunch, dinner and then breakfast.
We both had to apply leave due to this delay from indigo.
I was not even offered a lounge.
This is so pathetic and I was told no compensation can be provided.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Indigo Air lines

32

Total Complaints

13

Total Resolved

40.63%

Consumer Satisfaction

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