Purplle - Leaked item delivered
Bidisa Saha filed complaint against Purplle on Mar 23, 2024
I orderd * hair serum from purplle. When i receive my order i open the box after delivery and see both of the serum was leaked and product also intact in the box but whole packet was wet for leakage.
I try thousands of times to return from order but after i attached photos and proceed they show me "SOMETHING WENT WRONG" eveytime.
I call their customer care number they don't response after that I'm try to chat with them and they talk to me in chat and i share every picture of leakage and my problems. After that they assured to cure my problem. Then *day passed and i continuously try to reach them but they are not responding. Please do action on them.
I need my money back or replacement.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Puja Yadav on Feb 25, 2024
Purplle – Refund not credited Closed
I've ordered some products from purplle on **th od dec**** through prepaid and cancelled it at the same time as i wanted to add some more items and ordered again through cod. Since then purplle company have told me ...
Bini Geevarghese on Feb 17, 2024
purplle – delivery failure and returned without the consumer knowledgeClosed
as purplle was offering a sale in which i ordered * items from * different brands in which i got some discounts and a free product that was included in the sale offer. When the first delivery failed as they were not...
Muski on Dec 13, 2022
Purplle – Wrong product delivered by purplleClosed
I ordered loreal paris infalliable compact and instead received a mamaearth face mask from purplle.I raised a return request which they rejected * times i don't know what to do either send me my product or refund me...
Kopal Arora on Feb 12, 2021
Purplle – Paid but order not received costumer care is non responsiveClosed
I placed an order on purplle On *th Feb. (Prefer ID -last * digits, ****). An item, Ruby's organic kajal was missing from the box delivered to me. I opened a request towards that again and again and all the times, t...
Sonu Kumar on Jun 20, 2023
Purplle – Incorrect Item DeliveredOpen
I am writing to complain about a product that I ordered from Purplle.com. I placed the order on June **, **** at *:** PM and it was delivered to me on June **, **** at *:** PM. The product that I ordered was a Phili...