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Excitel Broadband Private Limited - Internet not working since yesterday

Anshuman Tiwari filed complaint against Excitel Broadband Private Limited on Sep 25, 2025

Since yesterday morning my internet is not working. I raised a complaint after doing the initial troubleshooting by myself. The complaint was closed without my permission and nobody connected with me to confirm if the issue was resolved. I raised another complaint and an engineer connected to verify light status. He said that I will get it rectified. Its been more than ** hrs and nobody had turned up to look into the issue.
Also, the engineer is not picking my call.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Excitel Broadband Private Limited

47

Total Complaints

28

Total Resolved

59.57%

Consumer Satisfaction

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