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Sangeetha Mobiles Private Limited - I did not receive a refund and my order was not canceled

Shreya Pandey filed complaint against Sangeetha Mobiles Private Limited on Jun 24, 2024

On **th June, I ordered a phone from Sangeetha Mobile, but it was awaiting confirmation. I talked to them and they said it'll get updated soon but it never got updated it's been five days, so again I called customer support, they told me that the order would be canceled due to some issue and my money will be refunded once the order is cancelled by their side.

However, they are not cancelling the order despite stating that it will be canceled.

Now that I've called and emailed them for * days, they keep telling me to wait ** hours, but nothing has changed. I would like to get a refund.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Sangeetha Mobiles Private Limited

12

Total Complaints

7

Total Resolved

58.33%

Consumer Satisfaction

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