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Kesava perumal V filed complaint against ZoomCar on Aug 15, 2024
Host is unresponsive and I have already had to update my booking since previous host asked to cancel my booking and the updated booking to didn't respond, I need a full refund since it is a problem from host end.
Hi KESAVA PERUMAL V,
Your Trip JPSNJPC*C has been successfully updated as per your request!
Your updated Trip details are
- Car details: Swift GA**TA****
- Car Hosted by: NANDKUMAR
- Pick up type: Airport Delivery The car will be delivered by the Host to the location provided by you
- Car Parking Location - Dabolim Airport (GOI), Please reach Airport and coordinate with the Host for vehicle handover, Goa International Airport
- Fastag - Active Toll charges shall be paid by you via FASTag or otherwise. To recharge the FASTag, please get in touch with the host to get the details.
- Fuel - Car will be provided with enough fuel to get you to nearest fuel station
To check out your booking details click here https://m.gs.im/e/zFurvIMPSs*
For additional support, reach out to us via the chatbot on t Zoomcar app.
Have a safe trip!
- Team Zoomcar
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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