Eureka Forbes - Faulty Aquaguard Machine and Faulty SubStandard Spare Parts
Arijit Sengupta filed complaint against Eureka Forbes on Jul 28, 2024
I want to file a legal case against Eureka Forbes reason being due to their customer executive and company negligence we almost faced a serious accident on **th July ****. We have been using Dr Magna Aquaguard for almost * years now. For the initial * years there was no major issue with the machine. In the last * years, the machine fell down thrice with full capacity water. The technician comes and replaces the broken parts with sub-standard faulty products and mentions that it is original eureka forbes product. On **th July **** evening my wife was just * inch away from the place where the machine fell down again. Additionally, I also faced bad, rude behavior from Eureka Forbes technician asking me to learn to speak Kannada first and then talk. Additionally he did not even fix the machine properly. I want to lodge a strong case against Eureka Forbes on the following grounds:
*) Sale of sub-standard spare parts
*) Sale of faulty aquaguard machine
*) Threatened by customer service technician to speak local language first amounting to racism
*) Mental Harassment faced by me and my family
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Subha on Sep 26, 2024
Eureka Forbes – RO is not workingClosed
I called the customer care to raise the complaint. CM-******-******** is the request number they have created. And they arranged the appointment between **.am to ** pm on **-*-**** but nobody visited my place yet. W...
P.N.Upadhyay on Jun 25, 2024
Eureka Forbes – installation related issue Closed
I am writing to express my extreme dissatisfaction with the service I have received regarding my recent purchase of a water purifier from CSD on **/**/****. Since **/**/****, I have been continuously calling your cu...
SHINGADE VIKAS MUKUND on Apr 2, 2024
Eureka Forbes – Poor service by EurekaForbes leading to losses against AMCClosed
AMC is procured from EurekaForbes valid from **th Oct**** to **th Oct****. Water purifier stopped working on **th Mar****. Service request is registered on **th Mar****, *:**am. Service engineer visited but unable...
shravan on Oct 5, 2023
Eureka Forbes – not Resolved my water problem and kids with Virus Fever Closed
I am good Member. Complaint was raised *days ago. Still its was not Resolved. Because of that my son suffering with bacteria fever. I lost my money, time but still not relsoved I
MOHAMMED HASSAN on Aug 10, 2023
Eureka forbes – Servicing not done even after a weekClosed
The servicing is not done till date, it's been almost a week. The technician came, but still did not do anything proper, even asked about the provision of proper technician number, nothing is provided by them. Extre...