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Sourav Dutta filed complaint against Crossbeats on Feb 20, 2023
Received defective smartwatch, display is damaged. Customer care is not helping for anything, no return, no refund, no replacement. They are blocking customer if we are complaining in Twitter and Facebook. See attached images and video.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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