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Crossbeats
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Crossbeats?
If you are not satisfied with Crossbeats, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Crossbeats and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Crossbeats
But before filing a complaint, you should
a. Contact the customer support of Crossbeats first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Crossbeats - Replacement not done by crossbeats Open
wty failure replacement not given by crossbeats. my watch getting not working after ** days from purchase....
Oct 17, 2023 by Akhilesh Yadav
Crossbeats - Crossbeats Xplore app not working Open
I couldn't able to login to Xplore App of Crossbeats Smartwatch, so couldn't able to access the watch when done reset...
Sep 02, 2023 by Subhasheesh Chauhan
Crossbeats - Dissatisfaction with Service and Product Need Resolution Closed
Hi Team, I kindly request your assistance in resolving these issues promptly. As you said the product is still under warranty, so why am I suffering to get a solution asap. I am seeking a refund only. Also visited a local service centre and...
Aug 17, 2023 by Mayuri Kadam
Crossbeats - Functional defect in watch Color leaked in dial Battery drained on day Closed
Order # ******. Bought Armor dive watch directly from company site. Product delivered is such a horrible one. Company claims ** days battery. Specially made for swimming etc. However, battery drained to **% after full charge in just half day. D...
Jun 13, 2023 by Devendra Kumar
I have purchased CROSSBEATS SMART watch for **** Rs, from one of the website ,about * months back. This watch needs resetting evertime we recharge and it's painful. Now the APP XPLORE stopped working and it is automat*cally getting closed ...
Jun 05, 2023 by MOHAN KUMAR B N
Crossbeats - Issue In Display In My Ignite Smart Watch Open
I Vivek Nandal from Rohtak Haryana purchased Crossbeats Ignite S* Smart Watch on ** Jan **** from Crossbeats Site and after * months There's an issue with the display of the Ignite S* Smart Watch. I complaint about it on the email provided by t...
May 05, 2023 by Vivek Nandal
Crossbeats - Ignite watch not working Closed
My ignite s* watch not working properly. Watch always in vibrating and display can't show anything.i want to return and refund my money...
May 01, 2023 by Arjun dora
Crossbeats - Package not delivered Closed
I made an online purchase of smart watch from crossbeats website worth **** rupees on *th April. The expected delivery time was withing *-* days. It has been more than ** days and haven’t received the product yet. I have been chasing them thr...
Apr 18, 2023 by Pradeep Chaudhary
Crossbeats - Received defective product and they re not getting return Closed
Received defective product and they're not getting return...
Mar 29, 2023 by Praveen Kumar
Crossbeats - Got Used Product Crossbeat Earbuds spark Closed
I have got crossbeat earbuds spark, when i opened the package, the package is not sealed and tampered. The earbuds in it is clearly used. The quality of the sound is very distorted. I have ordered it from crossbeat official website. ...
Mar 23, 2023 by Paras dhiman
Crossbeats - Damaged product received Open
Received defective smartwatch, display is damaged. Customer care is not helping for anything, no return, no refund, no replacement. They are blocking customer if we are complaining in Twitter and Facebook. See attached images and video....
Feb 20, 2023 by Sourav Dutta
Crossbeats - Customer support is not ready for cancelling the product Open
I have purchased one smartwatch from Crossbeats official website. Within *-** minutes of purchase, realized that it was a wrong order and wanted to cancel it. I tried to call Customer care support number, however, no reperesntative was availa...
Feb 15, 2023 by Avijit Sahoo
Crossbeats - Faulty Smartwatch Delivered Open
Product Not Working from day one of delivery, Customer care not helping, not returning the product, no replacement, no refund....
Jan 31, 2023 by Sourav Dutta
Crossbeats - Refund not processed Closed
I have ordered a watch and i have cancelled the order but its been about * months but havent recieved any refund. I've tried contacting them on whatsapp email call but havent recieved any resolution...
Jan 03, 2023 by Mohit Gautam
Crossbeats - Cancelled the product order but did not get any refund Closed
On *th November **** i ordered one smart watch crossbeats ignite s* max from crossbeats ( Order Id ******). Paid the price **** Rupees via 'Google Pay'. Then on the same day i tried to cancel the order but i could not. So upon delivery on **th ...
Dec 27, 2022 by Ajit Das
Crossbeats - Replacement not provided Closed
I bought the orbit Infiniti worth *k two months back. It worked exactly for a week then the display went out. Initially, they refused a replacement, saying I overcharged the watch, which was not the case. After continuous arguments, they agre...
Nov 10, 2022 by Nishanth Manigopal
Crossbeats - Warranty and replacement Open
I have purchased a crossbeats ignite s* max on ** August ****. Within a month started facing a problems given bellow I) Initially sensors were working perfectly now they are working some times and stops working sometimes and has started takin...
Oct 10, 2022 by Kishor Dinkar Arote
Crossbeats - Package is not working properly Open
I bought a crossbeat ignite atlas watch from their own website i.e., crossbeat.com. After, ** days of buying I am facing issues using connectivity and battery. I mailed them for replacing the watch but neither they are picking up my calls nor r...
Sep 04, 2022 by neeraj singh fartyal
Crossbeats - Lost smartwatch from their end no response since 3 months Closed
**th April **** - I order * smartwatches from crossbeats.com **th April **** - One of them doesn't work as advertised, features missing. I contacted customer support, they asked me to send the watch to their service centre in Brigade Towers, ...
Jul 29, 2022 by Soham Aradhye
Crossbeats - Crossbeats refund Open
ordered and cancelled a smartwatch immediately, still the refund is not processed , i contacted customer support multiple times but no response...
May 15, 2022 by rohitha
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