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tatacilq - Damaged Product Delivered

Sivaji Ganesh Boddu filed complaint against tatacilq on Jul 15, 2020

I ordered Vu *** cm (** Inches) Smart *K Ultra HD Android LED TV **-OA (Titanium Grey) on **th June **** and the product got delivered on *rd July ****. On *th July, the technician came and opened for installation and found that the product delivered was damaged and requested for return. From the *th of July to till the date we haven't received a proper response and every day we are calling customer care and telling the same "you will get a call from our team by EOD" but there is no call and no update. It has been ** days since the return request placed.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

tatacilq

7

Total Complaints

3

Total Resolved

42.86%

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