Clear Trip flights - Credit shell not created by clear trip instead

vejaya kumar filed complaint against Clear Trip flights on Nov 26, 2020

I have booked my air tickets round trip between Coimbatore & Pune on **/**/****.

Trip ID ************

Due to Covid **- the conference which was scheduled on April was cancelled. SO WHEN I ENQUIRED FOR REFUND IF THE MONEY.

I GOT A MAIL FROM CLEAR TRIP THAT I HAVE CANCELLED MY TICKETS - ACTUALLY WHICH I DIDN'T.

THEN I ENQUIRED WITH GOINDIGO AIRLINES, WHO REASSURED ME WITH THE CREDIT SHELL.

PNR- UMVPFA & AP*WPE.

WHEN I ATTEMPT TO UTILISE THAT CREDIT SHELL IT IS MENTIONING AS THE PNR IS INVALID.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Clear Trip flights

Total Complaints

Total Resolved

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