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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Clear Trip flights?
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a. Contact the customer support of Clear Trip flights first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Clear Trip flights - Again clear trip regarding airline cancellation Open
I have booked a ticket with clear trip on *th November *:**AM CST for etihad airways and I cancelled the same ticket on *th November *:**PM CST which is less than * hours and they have given * Rs refund for the same . As per the india and USA a...
Nov 08, 2023 by Anusha
Clear Trip flights - Refund for cancellation air ticket Open
I have booked my ticket they book from Toronto to new delhi in stay in usa so i have no idea about vis is required after that when i realises that visa is required then i call on ivr and cancel ticket it's fine but when the ticket is cancelled...
Jul 07, 2023 by Jagraj Singh
Clear Trip flights - Refund amount not paid Open
I booked flight from Mumbai to Madurai on **th April, **** on the next day received message that flight has been cancelled. so asked for refund of my money, but i shocked to hear that my hard earned money will not be refunded and transferred to...
May 05, 2023 by Panneer Esakki Thevar
Clear Trip flights - Refund not yet received for seat blocking that was cancelled automatically Open
I had done my web checkin and even blocked the XL window seat where i had paid Rs. *,***/- which got automatically canceled. On speaking to Indigo airlines, I was told that they have already processed my refund amount of Rs. *,***/- on **th Ap...
Apr 30, 2023 by Winifred Fernandes
Clear Trip flights - Clear trip flight cancelled but not refund in 1 moth Open
The ticket was canceled due to the flight cancellation, so it's been a month and we still haven't received the refund. What they have not done is that the full refund has been transferred to the account from Fly Dubai's office. The airlines h...
Apr 29, 2023 by Abhijith
Clear Trip flights - Refund amount Open
Hello my self Rahul ,maine kl flight ticket book kri ist tym, by mistaken airfare mai armed force select hogya nd payment hogai.bt maine usi tym airlines mai call krke ticket cancel krwayi ,airlines ne kaha ki apne within ** hour cancellation k...
Jan 19, 2023 by Rahul Pawar
Clear Trip flights - Cleartrip not giving refund Open
I had booked a ticket from clear trip from berlin to warsaw to mumbai. at Berlin**:** am to **:** warsaw and then warsaw **:** to Bom **:** am. later The airline has rescheduled the flight by ** min as i had tight schedule already to reach at ...
May 19, 2022 by Royan Mendes
Clear Trip flights - Refund not received Closed
I have booked flight from Bangalore to vijayawada for * seats and the ticket was not confirmed after payment was made. I called customer care number, but not reachable them on any support number. I tried reaching for Bank support also but was n...
Nov 18, 2021 by Santosh Bhanumurthy
Clear Trip flights - Refund not received for almost one month Closed
I had booked * tickets from Cleartrip for Goa-Bangalore (return trip). However due to a glitch in their website my tickets weren't booked for correct dates. On calling Cleartrip they told me that they would cancel my tickets and offer me a whol...
Aug 23, 2021 by Nicole De Souza
Clear Trip flights - Charging unfair amount for cancelled flight to reschedule Closed
I booked by * way ticket from cleartrip from Hyd-Dubai with plan dates as **th Nov and *th Feb **** return. My return flight was cancelled by the airline and then the airline scheduled my flight to *th Feb which is contradicting to my calender...
Jan 18, 2021 by Shafeeq Mohammad Khan
Clear Trip flights - FOR AIR TRIP MODIFICATION AMOUNT NOT RECIEVED Open
I have Reschedule one Journey From JODHPUR TO DELHI form **th December to **th December **** and paid the Charges after CLEAR TRIP POP UP Has assured that Amount Refund will come after Re Booking done through them , which we have done . Till ...
Dec 19, 2020 by JIGYASA MUKHERJEE
Clear Trip flights - Credit shell not created by clear trip instead Closed
I have booked my air tickets round trip between Coimbatore & Pune on **/**/****. Trip ID ************ Due to Covid **- the conference which was scheduled on April was cancelled. SO WHEN I ENQUIRED FOR REFUND IF THE MONEY. I GOT A MAIL ...
Nov 26, 2020 by vejaya kumar
Clear Trip flights - Money not refunded by clear trip for 6 months Closed
Flight was cancelled by air Asia. Awaiting refund of my money since * months. Wrote more than **** email. Severe mental trauma cause by them...
Nov 26, 2020 by Yash Worah
Clear Trip flights - Covid19 flight cancellation refund not reflected in account yet Open
I had made a flight booking on **th April **** from AirAsia airlines with booking no. Q*S***which got cancelled after postponing * times by airlines, after getting confirmation from airlines that the total fare amount was refunfed to agency (cl...
Oct 19, 2020 by Ashvini Gupta
Clear Trip flights - Deducted ammount 2 time booking was not done Open
Hello sir/madam My name is anwar ali & i was try to book flight Ahmedabad to Mumbai * time but * time deduct my money & i didn't rcv booking now i want my full payment which is rs **** (* time)..sir plz solve my issue and send back my money ...
Sep 11, 2020 by Anwar ali
Clear Trip flights - Extra Baggage charges due to miscommunication in the flight ticket issued Closed
Booked flight tickets from ClearTrip for Kolkata to Penang and return on **-Sept-**** (Trip ID ***********). Carried the issued e-ticket from CT for travel. But at airport i had to pay extra INR **** at kolkata airport and also ***.** MYR (INR ...
Sep 05, 2020 by Kunal Barua
Clear Trip flights - No refundsince one year Closed
Cancellation confirmation for Abu Dhabi - Mumbai return flight -- Trip ID ************ I got a notification from Cleartrip that my flight was cancelled by airline on March **,**** and after calling call center it was advised to cancel the same...
Aug 30, 2020 by Anand Singhi
Clear Trip flights - No Refund of 03 Nos Tickets from Company Clear Trip of GO AIR AIRLINES Open
Hi,I have booked *Nos (GO Air Line Tickets ) from Company:- Clear Trip Flights on Dated :- **/**/**** , Flights Got Cancelled thrice times.Then i cancelled my Air Flight Tickets which was Partially Refundable at Booking Time,& Its written in Cl...
Aug 17, 2020 by ASHWIN RAMESH SHERKHANE
Clear Trip flights - Refund not received Open
I had booked my flight ticket on the **-**-**** through Cleartrip ,the amount was deducted from my bank account via Google pay but the ticket did not get booked. The website shows that refund will be done within *-* working days which is not y...
Aug 14, 2020 by Sikha Panda
Clear Trip flights - Refund not received for cancellation of flight Open
Dear Sir I have booked flight to kozhikode from Kolkotha on November *th. Due to the cyclone flight cancelled and we have requested for refund of the same. I have booked the ticket through cleartrip. I am attaching the E-ticket for your inform...
Jul 10, 2020 by suja.c.a
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